Recent articles related to

Work

Recent articles related to

Work

Listen For the “We”

By Paul Lawrence | 11/13/2008

Do your employees feel like they’re part of the team? Those who do are likely to make a vastly superior effort. The problem is, it’s not always easy to tell how people genuinely feel. But there is a very effective technique that can give you valuable insight.

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Where Are the Superstar Employees Hiding?

By Jason Holland | 11/7/2008

Your business is growing rapidly. But you have trouble keeping up with ever-increasing orders, customer service is suffering… and you feel overwhelmed.

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How to Double or Triple Your Brainpower Almost Immediately

By Mark Morgan Ford | 10/31/2008

In the past few months, I’ve rediscovered a powerful secret to making life better and easier. It’s something I’ve talked about in ETR before – because I’ve experienced it before.

But just recently, I proved to myself once again that this secret can help you double (at the very least) your brainpower. And you know what comes with having a more powerful brain…

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R-E-S-P-E-C-T (Find Out What It Means to Me)

By Mary Ellen Tribby | 10/31/2008

Everyone is feeling the effects of the most recent economic crisis. It does not matter if you are a business owner, a student, in middle management, or a stay-at-home parent. We are all worried.

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ETR Insider Report: Should You Fire All Your Copywriters?

By Suzanne Richardson | 10/14/2008

MaryEllen and Charlie got into an argument the other day. Now don’t get the wrong idea – no fists were flying. And, in fact, their discussion can help you become a better marketer. It could even win you some new customers… and more money for your bottom line.

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What Happens When Your Business Phone Rings?

By Suzanne Richardson | 10/10/2008

Mission: Birthday cake. Requirements: Tasty and beautiful with fondant frosting. Turned out to be harder to locate than I expected. But along the way, I wound up with both a cake and a lesson in customer service.

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The Power of Who You Know

By Paul Lawrence | 10/9/2008

“Allied Power Linking” is a powerful tool. But, as with any power, you have to use it carefully so it doesn’t backfire. Here are some tips to keep in mind when employing this technique.

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Why “As Soon As Possible” Is a Stupid Request

By Suzanne Richardson | 10/6/2008

Specifics can be truly powerful. They can help you:

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How Restaurants Are Reacting to the Economy

By Charlie Byrne | 10/2/2008

“If you really want to be sure of that 7:30 p.m. table, ask for it with a French, Spanish, or Italian accent. It will brand you as a potentially bigger spender, the kind helping restaurants outlast a weak dollar and a wobbly Dow.”

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Dress for Success?

By Judith Strauss | 09/30/2008

My eighth-grade teacher was a tyrant. Seventh-graders shook in their proverbial boots knowing that they were about to face MISS ZIMMER…

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I just want a job I love… What should I do?

By Mark Morgan Ford | 09/26/2008

I am interested in copywriting, marketing, and product creation, but there is no such thing at my current company. I study copywriting and marketing on the side, and have made some money as a freelance copywriter, but I have serious doubts about my ability to do so over a long period of time. My attempts to market my services to high-dollar prospects has been met with silence, and people who do contact me are only concerned with how much – or, rather, how little – I charge

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Is Your Ego Bigger Than Your Skill Set?

By Mary Ellen Tribby | 09/24/2008

Whether you are working in a corporate environment or on your own, you should always be building relationships. Relationships with your customers, your competitors, and certainly with your current and previous mentors. If you take these people for granted… and start putting yourself ahead of them… you’ll be burning valuable bridges. And doing that leads to the demise of any business.

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