Archives | January, 2010

The Best Way for Salespeople to Handle Incoming Calls

By Michael Masterson | Thu, Jan 7, 2010

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If you’re in sales, your job requires you to be available to your customers all the time. So you can’t follow my advice to handle e-mail and return phone calls only once or twice a day. Here’s what I recommend you do: Take customer calls when they come in. But don’t interrupt a meeting [...]

Today’s Words That Work: Autocrat

By Early To Rise | Wed, Jan 6, 2010

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An autocrat (AW-tuh-krat) — from the Greek for “ruling by oneself” — is an absolute monarch. By extension, it is any person who exercises authority in a domineering way.

A Small Thing That Can Make a Productive Difference

By Michael Masterson | Wed, Jan 6, 2010

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About two years ago, BK, a retired publisher who does more work in one day than most working publishers do in a week, shared one of his secrets with me. Wherever he goes, he carries in his pocket a very small pad of paper and a pencil. He uses these not [...]

Forget the Bread — but You Can Still Have the Butter

By Jon Herring | Wed, Jan 6, 2010

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Managing Editor, Total Health Breakthroughs Contrary to what you may have heard, butter can be a very healthy food. Organic, whole-milk butter from grass-fed cows is loaded with vitamins A, D, E, and K, trace minerals, and the potent cancer fighter conjugated linoleic acid (CLA). Grass-fed butter also has a healthy ratio of [...]

How to Increase Response by 15 Percent Just by Changing a Few Words in Your Copy

By Bob Bly | Wed, Jan 6, 2010

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Years ago, I had a client who sold utility software for IBM mainframes. He would send out a letter with a technical description of the software and its function. He would offer to send the software on magnetic tape for a “free 30-day trial.” That was (and still is) an industry standard.

Is It Time to Rethink Your Career?

By Brian Tracy | Wed, Jan 6, 2010

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A great number of people spend their lives doing something they don’t enjoy during the week, always looking forward to the weekend. They refer to Monday as “Blue Monday” and to Wednesday as “Hump Day.” At the end of the week, they say “Thank God It’s Friday!”

Is It Better to Be Pushy… or a Pushover?

By Michael Masterson | Wed, Jan 6, 2010

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Are you a pushy person? Not sure? Take this test: Do you find that your subordinates often work more slowly than you would like them to?

Today’s Words That Work: Conducive

By Early To Rise | Tue, Jan 5, 2010

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Conducive (kun-DOO-siv) means favorable; tending to contribute to, encourage, or bring about. Example (as used by MaryEllen today): “[My home office space] overlooks a golf course, and I find it very conducive to writing.” [Ed. Note: Become a more persuasive writer and speaker ... build your self-confidence and intellect ... increase your attractiveness to others ... just [...]

Don’t Wait for a Formal Review to Find Out How You Are Doing

By Michael Masterson | Tue, Jan 5, 2010

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Receiving constructive criticism from your boss helps you become a more valuable employee. Usually, this takes place at your annual performance review. But once a year is not enough.

Don’t Waste Your Time on the Wrong Problems

By Michael Masterson | Tue, Jan 5, 2010

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A former employee of mine once allowed a serious business problem to go unreported because he thought he could fix it himself. He couldn’t — and it cost the company $400,000.

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