Slow Down to Smell the Roses, Part 1
“Have regular hours for work and play; make each day both useful and pleasant, and prove that you understand the worth of time by employing it well. Then youth will be delightful, old age will bring few regrets, and life will become a beautiful success.” – Louisa May Alcott My…
READ MOREGet Your Employees to Contribute to Company Growth
JP was not my idea of a superstar. He hardly spoke at meetings … and when he did speak, he showed that he was smart, but his wit was full of sarcasm. He did his job, but as far as I knew, never volunteered to do anything. Although I several…
READ MOREThe Untapped Goldmine of Repeat Business
Most businesspeople don’t work their past customers at all. And those who do work their past customers produce only a fraction of the potential they’re capable of. Satisfied customers like to be, want to be, and are already favorably predisposed toward working with you or doing business with you. They…
READ MOREAdventures of a 1,6000 Pound Gorilla, Part 1
If you weren’t already enamored with Bill Gates (a.k.a. Microsoft), you had to be impressed by the fact that he was recently on the front cover of not one, but two major magazines – Time and Fortune. What makes this especially remarkable is the fact that the two cover stories,…
READ MORECustomer Service, Part 2
In Part 1 of this article, I discussed how giant companies such as AT&T, Xerox, and IBM have fallen from grace with their customers through arrogance, ignorance, or both. Put another way, they have lost touch with how the new-millennium marketplace works. They simply haven’t grasped the idea that the…
READ MOREIt’s Not How Much You Do, It’s How Much You Do It
When you’re inside the bottle, it’s hard to read the label. We call this Inside-the-Bottle Syndrome – the difficulty most people have communicating the value of their businesses to others. You may have a deep familiarity with what you do – knowledge that distinguishes you among your competitors. But, oddly…
READ MOREThrough Goal Setting
Becoming an expert at goal setting and goal achieving is something that you absolutely must do if you wish to fulfill your potential as a human being. Goals enable you to do the work you want to do, to live where you want to live, to be with the people…
READ MOREEarly To Rise
In Message #1372, I wrote about the importance of not being cavalier about two basic rules when it comes to making money: Staying alive and staying healthy. Yet, while these two rules are of crucial importance, there are many other bases that we have to be sure to touch as…
READ MOREDon’t Make Success Too Complicated
Is there a magic formula for career success? A set of steps that will guarantee you rapid growth as an employee? A surefire plan for becoming the “golden boy” in your company? Perhaps. Examine this list and see if you think it covers all the bases: 1. Build your competencies.…
READ MOREHas the “Rock ‘n’ Roll” Real Estate Developer Gone Too Far This Time?
“What’s happened since the last quarter of 2004 has never happened before.” “It’s a feeding frenzy.” Casually dressed in faded blue jeans and a paisley shirt, Frank McKinney, the millionaire Florida real estate developer, sits across from a visitor. The long-haired McKinney appears relaxed in the cedar-lined office he describes…
READ MOREGrab Market Share – but Be Prepared for What’s Going to Happen When You Do
One of the most effective strategies to break into a new market and obtain market share is to offer your product or service at a much lower price than that of your competitors. In fact, this was the subject of the very first ETR message: “The Most Powerful Way to…
READ MOREAn Opportunity to Make a Difference in Your Business Life
You may not know me – but I know YOU. I know that you’re a business owner, entrepreneur, or start-up entrepreneur who’s committed to making the absolute most of your business. That’s why I was so excited when Michael Masterson asked me if I’d be willing to share my business-building…
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