The Customer vs Employee Challenge
For many years, I felt a moral obligation to inform business owners whenever I thought they had a personnel or customer-service problem on their hands. I say moral obligation, because I have always been grateful to customers — or anyone, for that matter — who have...Overcoming Fear of Failure
Here’s a damaging admission I need to make. The truth is I fail at something almost every week. My most recent ‘big’ failure came about in my latest fat loss transformation contest that I run in my fitness business. Back in May, at the start of the...Why You Should Do the Opposite of Normal
This weekend as I rode the train from the big city to my house in the country I went through some brainstorming homework for one of my coaching groups. As I worked through the exercises, I realized what I needed to do in order to take my business to the next level....4 Simple Strategies for Maintaining Your Success
Way back in January, you set a goal for yourself. Let’s say you wanted to lose 10 pounds by July 1. After months of hard work and discipline, you’re down nearly 12 pounds! Success! Now… how do you keep yourself from slacking off and erasing everything you’ve achieved...
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