About a year and a half ago, a family friend started a business selling women’s active wear. She had no website — and no plans to create one.
She sold her goods by driving door to door, visiting every gym she could find. She was doing okay. But the time and effort — not to mention gas — she was putting into it was crazy.
Her products were great, and the people who purchased them were always happy to buy from her again. But her only follow-up with them was by phone. She worked out of her tiny two-bedroom house. And because she couldn’t afford to have someone else handle order fulfillment, there were so many boxes piled up that you could hardly walk through the house without tripping over one.