“You can be totally rational with a machine. But if you work with people, sometimes logic often has to take a backseat to understanding.” – Akio Morita
If you want a good relationship, Carnegie argues, there are three things you must NOT do:
As someone who loves to moan and groan, I have enormous difficulty with this advice. But its never failed to work wonders for me.
If you have a problem relationship business or personal this will have a profoundly positive effect on it. By the time things go bad, there is so much direct or indirect criticism going on that the relationship itself gets stuck.
And unless you make a conscious effort to stop being negative, things wont get better. (Theres just too much negative stuff you hardly even notice you are doing.)
This formula is very strong. Even if you did nothing else but this, youd ensure trouble-free relationships.
Clarification: We recognize that from time to time we are asked for criticism or that it is our duty to criticize. Im not suggesting you discontinue this. But if you avoid the impulsive criticisms, the careful, necessary ones will be better received and have a much better effect.
Todays Action Brief is meant to help you recognize how often you C, C, or C without even realizing youre doing it and to introduce you to the dramatic impact this kind of discipline can have.
Spend the next 24 hours without ever or even slightly criticizing anyone, complaining about anything, or condemning any person, place, or thing.
It wont be easy, but do it anyway. For 24 hours straight. And then, if that works, pick out someone with whom youre having a bit of trouble. Make yourself a promise not to criticize, condemn, or complain about him for a full week. If that works, extend it to a month. In a months time, youll have a whole new, very positive relationship. Guaranteed.