Getting and Keeping Customers

Your existing customers are the number one asset you have. Here’s a story about a company that never figured that out: my first Internet service provider. An Internet Business Tale of Woe The Internet service provider I had for my website did a very nice job of Web hosting for a long time. I never…

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Listen to This

Before I tell you what every marketer and product developer should learn from a successful stereo speaker manufacturer, you need to know why you should listen to me in the first place.

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A Guaranteed Way to Capture the Attention of Prospects

One of the greatest mistakes companies make is developing products based on a “great idea.” My friend and fellow consultant Rob Olic used to be Marketing Director for Small Business Development at the Wharton School. Every week, entrepreneurs would tell him, “Man, my company developed this exciting new product that’s so good, it sells itself.…

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