Why 3 Choices Are Better Than 2
Archives: Daily Issues
Issue #2543
- WEALTHY: Your customers make irrational choices (Alex Mandossian)
- HEALTHY: Smart kids eat this (Kelley Herring)
- WISE: Nietzsche on the origin of rational thinking
ALSO IN THIS ISSUE:
- The Power of One reading technique (Michael Masterson)
- An excuse to wear Santa Claus’s hat (Cecily Lai)
- It’s Fun to Know… about reindeer
- Add “apposite” to your vocabulary
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The Decoy Effect – and How It Can Help You Make More Sales
Let’s say you’re trying to decide where to dine tonight – and you’re in the mood for Mexican food.
Your spouse says, “I heard about a new place the other day. Supposedly, it has handmade tortillas and chiles rellenos that are to die for. The only problem is, it’s about a 30-minute drive from here.”
You’re hungry right now. So your spouse offers another option: “There’s our old standby, Don’s Tex Mex. It’s right down the street. But, as you know, the food’s only average.”
You’re torn between your growling belly… and a desire for those handmade tortillas.
And then your spouse pipes up again, “I just remembered that restaurant we went to last month. Remember how good the salsa was? But… it’s about 45 minutes away.”
Suddenly, the 30-minute drive to the new place with the handmade tortillas doesn’t seem so bad.
It happens all the time – where the introduction of a third option suddenly makes one of your earlier options look better. It sounds irrational. And it is. But it’s such a common phenomenon, it even has a name. It’s called the “decoy effect.”
Marketers often take advantage of the decoy effect. Consider the following scenario…
You’re at the movies, and you’re thirsty. So you go to the concession counter to get a soda. The small size is $3.00. The large size is an outrageous $5.00. But then the person behind the counter points out that it is only 50 cents more than the medium size. Suddenly, the large size seems like a better deal.
That’s the decoy effect.
In his New York Times best-seller, Predictably Irrational - The Hidden Forces That Shape Our Decisions, Dan Ariely describes an interesting study he conducted with students at MIT’s Sloan School of Management. The study was based on a clever bit of “decoy-effect” pricing in an ad he found for a subscription to Economist magazine:
Offer A: Internet-only subscription for $59
Offer B: Print-only subscription for $125
Offer C: Print-and-Internet subscription for $125
“I read these offers one at a time,” writes Ariely. “The first offer seemed reasonable. The second option seemed a bit expensive, but still reasonable. But then I read the third option: a print and Internet subscription for $125. I read it twice before my eye ran back to the previous options.”
At this point, Ariely asked himself the same question you may have asked yourself when presented with a similar Good-Better-Best pricing model: “Who would want to choose the ‘Better’ option [print delivery only - Offer B] when both the ‘Good’ [Internet delivery only - Offer A] and ‘Better’ options could be purchased at the same $125 price [Offer C]?”
Good question.
In my own marketing experience, I’ve found that the decoy offer – Offer B in this Good-Better-Best pricing model – influences my prospects to have a strong bias toward Offer C (the “Best” option).
When Ariely presented a group of 100 MIT students with the three subscription options from the Economist ad, the same thing happened. Though some selected Offer A, most went with Offer C. None of them selected Offer B, the decoy.
So he wondered what would happen if he removed Offer B. After all, since no one had selected it, it shouldn’t make any difference, right?
Not exactly…
When he presented another group of 100 MIT students with just two options – Offer A [Internet-only for $59] and Offer C [the Internet-print combo for $125], 68 of them chose Offer A and only 32 chose Offer C. Which makes the “decoy-removed” version of the ad far less profitable than the one the Economist actually ran.
I’ve split-tested the traditional “Good-Better-Best” model against the decoy model myself.
In the traditional model, Good = $X, Better = $Y, Best [Good + Better] = $Z.
But over and over again, the winning model looked like this: Good = $X, Better = $Y, Best [Good + Better] = $Y.
How can you use the decoy effect to make your offers stronger, more appealing, and more profitable? Start testing today.
[Ed. Note: Alex Mandossian knows a thing or two about marketing. He has generated over $233 million in sales for his clients. And in the past three years, he increased his own revenues from $1.5 million to $5 million. You can get Alex's advice and practical marketing tips for info-publishers, small-business owners, and entrepreneurs for free at AlexMandossianToday.com.
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And yet, against all odds they all became billionaires.
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Dear ETR: “What does Michael do when he’s studying a book?”
“Hello to the Early to Rise team and the amazing Michael Masterson! I’ve started to read Power and Persuasion. I’ve only read about 2/5 of it, but for the advice I’ve already received – let alone what’s coming up – I could have easily paid Michael a few thousand dollars. His writing style and content are brilliant. The concepts are easy to read and easy to ‘get.’ This book could sit on my desk as a ready reference on leadership for the rest of my working life.
“I want to learn and apply everything in the book – but the content is so rich, I just don’t know how to go about doing that. What does Michael do when he’s studying a book? More important, how does he put it into practice? I guess what I’m asking is, what are Michael’s learning strategies?
“If there is an article on this in the ETR Archives, could you please point me to it? (I know Michael’s really busy, but it’d be so cool if he could answer this personally.)”
Wes Rothman
Dear Wes,
This is a great question.
In the old days, as I read a book, I would underline dozens of paragraphs and take many notes – and then I’d put it aside and do nothing.
Now I employ the Power of One rule… and it works better.
When applied to reading books, the Power of One says that you should search the book for one good idea that you can put to work in your life immediately. Take that one good idea and turn it into a specific goal. Make that goal a yearly one, and then break it down into monthly, weekly, and daily tasks. (We explain exactly how to do that in ETR’s goal-setting programs.)
Work on that one thing until it has made a measurable difference. That will get you charged up. Then implement it in every way you can. Before long, it will become part of your skill set. It will burn itself into your limbic brain. It will become a success-building reflex.
And then you can go back to the book and pick out the next best idea.
A good example would be the book MaryEllen Tribby and I co-wrote, Changing the Channel: 12 Easy Ways to Make Millions for Your Business. The book is a goldmine of marketing ideas. Each of its 12 chapters teaches you how to master one important channel of marketing.
Study the book and pick the marketing channel that you think will have the greatest immediate impact on your employer’s business or your own business. “Immediate” is the key word here. If you pick one that you can’t implement immediately to experience its benefits, you will soon forget about it.
All great skills can be practiced for years and years. The better you get at them, the more powerfully you can apply them. You will eventually want to have many in your business-building quiver, but start with just one… the one you can start using immediately!
- Michael Masterson
[Ed. Note: Taking action right away is one of the fastest, simplest ways to achieve your dreams. Discover dozens more specific techniques you can use to get everything you want out of life right here.
Have a question for one of ETR's experts? Send it to AskETR@ETRFeedback.com and we just may respond to it in ETR.]
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We’ve long known that omega-3s are important for developing and maintaining healthy brain tissue. Now, new research shows that docosahexaenoic acid (DHA) significantly improves cognitive function.
In the study, 175 healthy four-year-old children were randomly assigned to receive either 400 mg/day of DHA or a placebo. They were tested for various types of cognitive function before and after the supplementation.
At the end of the study, researchers found a 300 percent increase in blood levels of DHA in the supplemented group. They also found a significant association between a higher level of DHA in the blood and better performance on a test that measures listening comprehension and vocabulary. What’s more, for each one percent increase in blood DHA, the percentile rank on the cognitive test improved by up to nine points.
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10 Little Things I Love About the Holidays
By Cecily Lai, ETR Marketing Associate
1. Giving gifts and cards. (Of course, receiving gifts/cards is a great feeling too!)
2. Decorating the Christmas tree. It’s always so much fun.
3. Baking. This is when I can take my time to massively produce baked goodies, like gingerbread man cookies, cranberry scones, and pumpkin pies. Yum.
4. Getting together with my family. It’s a joy to spend time with them, especially the time we spend playing silly little games.
5. Listening to the Christmas songs. They bring up wonderful memories and lift everyone’s spirits. It gives me an excuse to act like a little kid again, singing “Rudolf the red-nosed reindeer, had a very shiny nose…”
6. Seeing the Christmas lights around the neighborhood. When I lived in Hong Kong, they put lights up around the business buildings and skyscrapers. Here, most of the lights I see are on people’s houses. Both ways are beautiful!
7. Drinking a cup of nice hot chocolate to add some winter essence to this wonderful season. (If the weather gets cold enough for us to put on sweaters and coats down here in South Florida, it will be even better!)
8. My aunt’s secret recipe for homemade dinner rolls. I get to eat them only once a year.
9. Dressing up in red (a lot) and wearing a Santa Claus hat.
10. The reminder that Christmas is not just an ordinary holiday. This is when Jesus was born. It reminds me of how fortunate I am to be where I am now, and reminds me of all the great things and wonderful people that God has brought into my life.
[Ed. Note: What is your #1 favorite thing about the holidays? Let us know right here.]
It’s Fun to Know: On Dasher, On Blitzen…
Reindeer – a domesticated variety of caribou – have been kept in herds for nearly 2,000 years by native peoples of the Arctic regions of Europe and Asia. They depend on the reindeer for food (sorry, Rudolph), clothing, shelter, and transportation (usually pulling, yes… sleighs).
Both caribou and reindeer thrive in extremely cold temperatures. They have a unique type of fur that traps air, providing insulation. Their diet, too, is adapted to their harsh environment. They eat mainly lichen and tough grasses, the only food available in the Arctic tundra for much of the year.
(Source: Arctic Studies Center and the National Park Service)
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Sounds too easy, I know. But perhaps everyone is busy trying to make a killing online… and so they’ve overlooked this fast and easy way to make very nice (but not ridiculous) amounts of money. Why not take a peek today and see if this is right for you?
Word to the Wise: Apposite
Something that’s “apposite” (AP-uh-zit) – from the Latin for “to set or put near” – is very appropriate and relevant.
Example (as used by Alan D. Sokal and Jean Bricmont in Fashionable Nonsense: Postmodern Intellectuals’ Abuse of Science): “Suppose, for example, that in a theoretical physics seminar we were to explain a very technical concept in quantum field theory by comparing it to the concept of aporia in Derridean literary theory. Our audience of physicists would wonder, quite reasonably, what is the goal of such a metaphor – whether or not it is apposite – apart from displaying our own erudition.”
[Ed. Note: Become a more persuasive writer and speaker ... build your self-confidence and intellect ... increase your attractiveness to others ... just by spending 10 VERY enjoyable minutes a day with ETR's new Words to the Wise CD Library.]
Copyright ETR, LLC, 2008
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Tags: 2 or 3 choices marketing, marketing - offer 2 choices or 3
My favorite thing about the holidays:
BEING OFF WORK FOR 2 WEEKS!!!!!
THE 2ND IS EATTING TAMLES (YUMMY:)
I’VE GOT MORE BUT YOU ASKED FOR ONE.
PATSY
My #1 favorite thing about the holiday is that, albeit with considerable difficulty, the Christ message makes it through the secular fog, if only briefly (as it did in Cecily Lai’s article).
This programme have giving me a clear understanding of soo many things that bafolls me alot
My favorite thing about CHRISTmas is remembering and meditating on the miraculous birth of our Lord and Savior Jesus Christ. There wouldn’t even be a CHRISTmas if God hadn’t come down to Earth 2000 years ago.
The annual Christmas Cookie Marathon, when Marilyn bakes upwards of 12 dozen Christmas cookies (made with real butter, real cream, real sugar … screw you health nuts) which I, and any family member available, ger to decorate. It’s a major project, lasting upwards of 18 hours, and most of the cookies go to family & true friends … but it’s a great feeling nonetheless. Plus, I get to lick the mixing bowls. Yummm….
My best thing about the Holidays is being connected with my family and friends…its just what God wanted us to do .
An evening walk in freshly fallen snow — dressed warmly, nice and dry, enjoying the crisp air and powdery snow beneath my feet!