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Friday, April 29, 2005
Message #1401

"The only thing that should surprise us is that there are still some things that can surprise us."
Francois de la Rochefoucauld

  • How to make sure your worst ideas never see the light of day
  • A risk factor for heart attack that makes much more sense than worrying about your cholesterol levels
  • What does "no" really mean?
  • A gift that not only made it past my "gatekeeper" but also made me think
  • Quick! How many days are there in November?
  • What's a "mnemonic"?

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WEALTH

Don't Surround Yourself With "Yes" Men

Take a look at everyone on your team. Ask yourself honestly if they are regularly challenging your ideas. If not - if your key people tend to defer to you - sit them down and take responsibility for having turned them into cheerleaders instead of challengers. Apologize and then ask for their support in the future. Talk about how the group could best discuss and evaluate new ideas.

If you do, your business will prosper and you won't have to worry about wasting time, resources, and possibly big money pursuing bad ideas - even if they are yours.

- Michael Masterson


HEALTH

Heart Disease: Inflammation Is the Common Denominator

If you've been reading this column all week, you know that high cholesterol is not the cause of heart disease. And you know that your cholesterol level is not a reliable indicator of risk. Many people with low cholesterol levels develop heart disease, while many with high cholesterol do not.

However, there is a common denominator among those who have developed or are at risk of developing heart disease ... and that's inflammation.

The signs of inflammation ON the body are easy to recognize - redness, swelling, warmth, and pain. But "sub-clinical" inflammation that occurs WITHIN the body does not come with such obvious signs.

To reduce or prevent this kind of inflammation, limit your consumption of omega-6 fats (vegetable oils, processed foods, and conventionally raised meats) while increasing your consumption of omega-3 fats. (Fish oil is the best source.) You should also avoid sugar and refined starches, as these are key factors in chronic inflammation.

The best indicator of sub-clinical inflammation is a substance called C-reactive protein (CRP). Tomorrow ... the best way to lower your CRP.

(Reference: Vital Choices e-letter)

- Jon Herring


WISDOM

"No" Doesn't Always Mean "No"

Norm Brodsky overcame the fear of being told "No" by thinking about one of his father's favorite lines: "If you don't ask, you don't get."

Brodsky was ambitious. He definitely wanted things. So he figured he'd have to learn to ask. Eventually, when he heard the word "no," he simply thought of it as another way of saying, "Can you ask me again, differently?"

(Success Power magazine)


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TODAY'S MESSAGE

How to Get Noticed

by Michael Masterson

There was a shipping box sitting on my desk when I came into my office this morning. It had a handwritten label on it addressed to me, care of Early to Rise. The return address was for a man from Montana - someone I didn't know.

If it were a letter, it would have been scrutinized by Terry, who would have put it in the "don't know" pile along with all the other unsolicited and mostly unwanted mail that finds its way into our mailbox each morning. Sitting in that pile, its chances of getting more than a second's glance from me would have been very slim.

Don't judge me too harshly for this. Early to Rise reaches 420,000 people every day. That generates a lot of one-sided ("Can you help me?") correspondence. And there's a limit to how much of my time I can reasonably afford to spend on new projects and people since my life is so full of good ones right now.

But this wasn't a letter. It was a box - a box with printing on it that promised fresh, gourmet coffee inside. At 7:00 in the morning, my appetite for good, fresh coffee is great. There was no question in my mind about whether I should bother to open this mystery package. And there was no hesitation in my actions.

Once opened, the box did not disappoint. It was filled with packets of exotic coffees. There was a little Post-it note with a handwritten message: "Each packet makes one 12-cup pot. For best results brew in a commercial-style brewer."

I sorted through the brightly colored packets. One was a Supremo from Colombia. Another was 100% Arabica. I set them in my outbox so that Terry could brew me up a pot of one of them when she arrived. And then I noticed that there was a longer, also handwritten, note enclosed. It read:

"Dear Mr. Masterson:

"My life was long on autopilot until I came across Paul Hollingshead's compelling invitation to become a copywriter. I decided to grab the wheel and begin steering again.

"This morning, I finished reading your book "Automatic Wealth". And I need to thank you for showing me how to steer!

"You mention in your book that you start many mornings with 'a cup of 7-11 coffee.' Since I currently manage the office for a coffee business here in Springfield, what better way to say 'thanks' than to send you a few pots of the finest coffee I've found.

"Two things:

1. "If you're not already using a commercial-style brewer in your office (Braun makes a good one), go buy one today. It makes a tremendous difference in the finished product, no matter which coffee you start with.

2. "Buy your coffee directly from a reputable roaster. It's better quality, fresher, less expensive, and most will sell direct to the public.

"I look forward to meeting you in person when I get down to South Florida. The 'student who's a coffee guy' really wants to thank you in person."

Wow! Was I impressed!

Here was a kid who figured out two secrets about getting noticed that 90% of the people who write me, hoping for help, never understand:

  • If you want to get an introduction to a busy person, you have to find a way to get through an elaborate system he has set up to protect himself from people who want to take his time. If you do the conventional thing - a letter, an e-mail, or a phone call - you'll be handled in a conventional way. In other words, you'll be put off.
  • Once you get through to your target, give him a reason to like you. Telling him that you have a problem doesn't make you seem as likeable as you may think. And flattering him doesn't work either. Everybody else who is trying to get a favor from him does that.

What this fellow did was unique and effective. The packaged coffee was the perfect opening salvo. It was friendly. (The printing promised fresh ground coffee.) It was informal. (The handwritten note suggested that.) And it was beneficial - to me!

Had there been nothing inside but a sales pitch, I would have been impressed by the sender's cleverness is getting me to read his letter. But I would have read it with a negative point of view. (As in, "This guy must think I'm easy.") By stuffing the box with bags of coffee and including a Post-it note that told me how best to use them, I was left with a very warm and open feeling to the sender.

And that's how I read his letter - with openness and expectation. Here, again, I was pleasantly surprised. Most "You don't know me" letters ask me either to solve a particular business problem or to act as someone's personal mentor. (What do these people think? That I'm twiddling my thumbs every morning looking for something to do? And for someone else? And for free?)

But this letter was not a solicitation for help, but rather an instructive epistle on how to enjoy better coffee every morning. There was a touch of flattery in the beginning and a touch of "Maybe you can help me later" at the end. But most of the letter was good advice on how to get myself a better cup of coffee every morning.

I liked the letter so much I set it aside to write this message. Then, later, while talking to a friend's friend who runs a big-time baseball training camp and was looking for a copywriter, I decided to recommend the guy - even though I had seen none of his work.

Well, that's not true, is it? His box of coffee with the accompanying handwritten letter was an example of his work. And it was very good work, at that.


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TODAY'S ACTION PLAN

I've been thinking about how I can use this very same marketing technique in my business life - and it occurred to me that this would be a good way to get "Automatic Wealth" into the hands of some VIPs that I'd like to read it.

The book, some gift that's in some way connected to the book, and a handwritten note explaining how the recipient can enjoy and benefit from both. Just that and nothing more. No need to ask for a favor in return. That can come later, when the time is appropriate.

How can you use this technique in your own business?


IT'S GOOD TO KNOW

A New Way to Learn Vocabulary

Setting information to some sort of rhythmic beat makes it much easier to remember. In fact, that's one of the reasons it's so easy to remember the words of pop songs - without even trying. Teachers take advantage of this little quirk of your brain by having you chant mnemonics (see "Word to the Wise," below) like these, over and over again:

  • "30 days hath September, April, June, and November ..."
  • "I before E except after C, and when saying 'A' as in neighbor or weigh."
  • "Minus times minus is plus. The reason for this we need not discuss."

Now someone has applied this idea to the challenge of teaching students difficult vocabulary words that they are likely to run into when taking the SATs. Go to www.flocabulary.com and you'll find lyrics like these set to a hip-hop beat:

"I'm agoraphobic: scared of open spaces,
claustrophobic: scared of confined spaces,
so I'm doubly screwed, know what I mean dude?
At least I'm transparent like diaphanous
screens letting light through.
I live in fear, it sounds queer,
I have harrowing experiences year after year.
Just to step out my door is a strenuous task,
requiring strength..."

If you'd like to help your teens increase their vocabulary so they can ace the SATs, but you can barely get them to pick up a book, you may want to give this a try.

- Charlie Byrne


WORD TO THE WISE

A "mnemonic" (nih-MON-ik) is a memory aid. The word comes from the Greek "mnemon" ("mindful").

Example (as used by Charlie in It's Good to Know, above): "Teachers take advantage of this little quirk of your brain by having you chant mnemonics like these, over and over again."


Michael Masterson
Copyright ETR, LLC, 2005

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