To Encourage Learning, Reward Both Success and Failure

It’s tempting to give a promising employee more freedom than he can realistically handle. It may seem like a good way to boost his self-esteem. But if you do and he screws up, whose fault is it? Yours.

So, yes, praise your employees for good work and goals met. But also praise mistakes that were “smart” tries.

Not always easy to do.

The trick is to define the employee’s limits beforehand. That way, you are much less likely to face disappointment. And if and when you do, you will feel as if the failure was your responsibility as much as anyone else’s. If you feel that way, it will be easy to say, “Nice try.”

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