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Saturday, August 20, 2005
Message #1498
  • WEALTHY: A business idea for eBay "dabblers"

  • HEALTHY: If it gives rats cancer ... what do you think it's doing to you?

  • WISE: Emily Dickinson on human behavior

    ALSO IN THIS ISSUE:

  • How to use what you know about people to increase your sales (Jay Abraham)

  • The latest brainchild of the genius behind 23 other successful ventures (Michael Masterson)

  • The meaning of the word "advocacy"


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6 Strategies for Serious eBay Sellers

It's easy to make a few extra dollars on eBay by selling "stuff" that's been gathering dust in the back of your closet. But if you're serious about using eBay to create an actual business for yourself, you might want to get a copy of Amy Joyner's book "The eBay Millionaire". Much of the book focuses on profiles of 18 men and women who sell at least $150,000 worth of merchandise per month on the site. Here is some of their good advice:

  • Become a buyer yourself, and use what you learn from the auction practices and policies of other sellers to set your own.

  • Attract more bidders by beginning your auction with a very low opening price.

  • If the item you're selling can be spelled in more than one way - or is commonly misspelled - make sure you include all variations in the way the item is listed.

  • If at all possible, include a photo of the item you're selling.

  • For tax purposes, as well as your own information, keep track of all your expenses, including Internet access, long-distance phone calls, and even the miles you drive to the post office.

  • To find out what your competitors are doing right (and what they're doing wrong), read the feedback they get from their customers.

(Source: Michelle Singletary in her syndicated column "The Color of Money")


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"Behavior is what a man does, not what he thinks, feels, or believes."

- Emily Dickinson

Marketing and the 10 Characteristics of Human Behavior

By Jay Abraham

The more you study the communication process, the more you realize that successful marketing com¬munications ... be they ads, sales letters, brochures, or proposals ... tap into key characteristics of hu¬man behavior.

The more you are aware of the following basic traits, the more powerful and effective your sales efforts will be:

1. People follow leaders that have their confidence.

In a business sense, people will support companies that they consider to be leaders. The interesting thing is that these images may be real, or simply well-constructed perceptions. What this means to you is this: If your company excels in something, make certain you communicate that excellence effectively and often to har¬ness your leadership status.

2. People seek unity by group action.

This is the "bandwagon" phenomenon that you can take advantage of in your business by making good use of the testimonials you receive. Use this marketing tool in your communications to boost the advocacy (see Word to the Wise, below) of your cause.

3. People react best under pressure of deadlines.

Maybe one in 10 sales letters, maybe one in 50 ads make use of this fact. Yet genuine deadlines with genuine reasons for them dramati¬cally increases your response rate.

4. People easily lose their sense of identity.

Mobility separates people from past interests and exposes them to new ones. And this is a great opportunity for you! If you are the only company that writes to them, even simply to say that you appreciate them, you'll gain immense loyalty. Interestingly, clients of ours (in retail, business-to-business, and professional practices) who've tapped this powerful idea typically report that they are disappointed by the fact that they get virtually no reaction to their letters ... at first. But that the sales that follow prove the long-term power of this loyalty-building program.

5. People give incomplete attention.

We all do it. We are so focused on what we're about that we are guilty of thinking everyone else should be too. Not only focused on us, but excited about what we've got. The fact is, they're distracted by their own lives. They don't give a damn about us until we put our offer in terms of what it'll do for them.

W-I-I-F-M! What's-in¬ it-for-me. You literally have to break into their awareness and work hard at holding it. Then, follow the old preacher's advice: "Tell 'em what you're going to tell 'em, tell it to 'em, and tell 'em what you just told 'em."

6. People glance instead of read.

Many people are poor readers. Or lazy readers. So make your sales message short and sweet. That doesn't mean short copy is better than long. It means don't write a word more (or less) than you have to in order to achieve your objective.

If you're "selling off the page," that will require a fuller and longer argument than if you're merely selling the idea of putting a coupon in the mail. Compelling headlines, powerful opening paragraphs, short words, short sentences, and short paragraphs are the key to getting people to glance - and then to get interested enough to keep reading.

7. People are suspect of perfection.

In a nutshell, tell your prospects about your "warts" as well as all the good things about you. That honest and open approach will win you many friends and many more sales.

8. People identify with generalizations.

Most people are begging to be led. What's more, they'll identify with parables, testimonials, examples, and case histories. I don't mean this to sound ma¬nipulative ... simply to point out an effective key in the art of persuasion.

One of the most famous sales letters of all time began this way:

"An ancient Persian Poet said, 'If thou hast two pennies, spend one for bread. With the other, buy hyacinths for thy soul.'"

Attached to the top of the letter was a one-cent coin. You may know the letter. It sold Reader's Digest subscriptions ... and did it so successfully that literally hundreds of millions of "pennies" have been mailed worldwide over the years with that theme.

9. People go for "grooves" and easy formulas.

Think about it. Ever since The Ten Command¬ments, we've been given the easy way to do things with formulas: the five-point plan ... three easy steps ... 4 important reasons.

Years ago, I worked at a delicatessen. We had a vast selection of fine foods. People would phone up and ask if we did picnic baskets. "No," we'd say, "but we have salads, meats, pates, desserts ..." We'd list a host of mouth-water¬ing things. What would the caller say? "Thanks, I'll call you back." And, of course, they didn't.

Finally, we figured out that people don't want to make the decisions, they want the decisions made for them. And they want a surprise element too. So thereafter, when someone would phone to ask if we had picnic baskets, we'd say, "Yes, and they're $30 for two people (or whatever)." Inevitably, the caller would respond, "Fine, I'll be in tomorrow morning to get one." By picking up on that simple concept, we dramatically increased our profits.

10. Most people like the feeling of power.

People resist making the decision to buy, because it would end the pleasant courtship they're enjoying throughout your sales pitch. The key to overcoming that resistance is to stress the attention that will come to them after they make the purchase.

[Ed. Note: As the founder and CEO of Abraham Group, Jay Abraham has spent the last 25 years solving problems and significantly increasing the bottom lines of over 10,000 clients in more than 400 industries worldwide.

How successful would you or your business become with Jay as your "personal coach"? Well, now you can find out!

Jay will be a featured speaker at ETR's Wealth-Building Bootcamp this October, along with Michael Masterson, Brian Tracy, Robert Ringer, and over a dozen of the nation's leading wealth-building experts. If you're interested in making your first (or second, or third) million faster than you've ever imagined, please take a look at the full schedule here.]


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Aspartame Induces Tumors and Leukemia in Rats

The U.S. Food and Drug Administration (FDA) delayed approval of the artificial sweetener aspartame (NutraSweet) for almost 10 years, because it was a proven health hazard. It was finally given a green light on the basis of political muscle and bureaucratic maneuvering - not on the basis of science.

Despite a mountain of evidence to the contrary, NutraSweet's manufacturer continues to vigorously proclaim the product's safety - and hundreds of millions of people consume it. But that doesn't take away the risk.

A three-year Italian study recently showed that aspartame caused malignant brain tumors, leukemia, and lymphoma in rats - at "doses very close to the acceptable daily intake of humans." And if a substance is carcinogenic in rodents, that is accepted by scientists as a good predictor for the same result in humans.

So if you crave something sweet, use the all-natural herb stevia instead of aspartame. You can buy it at any health food store in a liquid or powder form. It's sweeter than sugar, has no calories, tastes great ... and it's safe.

(Reference: Felicity Lawrence, The Guardian)

- Jon Herring


Is This The Next Trend in Restaurants?

Nolan Bushnell, the business genius who started Atari, invented Pong, developed the Chuck E. Cheese restaurants and Pizza Time Theatre, is at it again. At 62, he's come up with what he told Newsweek was his 24th new venture in 33 years. That's a very impressive record of productivity, don't you think?

This time, Bushnell's brainchild is a restaurant/video parlor for adults that he is calling The uWink. The idea, he told the magazine, is to give grownups a chance to enjoy video games in a social atmosphere. "Games have historically been vehicles for socialization, not sitting alone in your underwear," he said. Apparently, he was inspired by the many people who told him over the years that they met their spouses while playing Pong in college bars.

Bushnell's new venture will serve grown-up food like Caesar salads and pasta primavera. Diners can choose to play the game with friends, with other diners in the same restaurant, or with uWink diners all across the world. Bushnell says he'll open the first restaurant this fall in Los Angeles.

- Michael Masterson


Today's Action Plan

As I noted above, Nolan Bushnell is developing his 24th new business venture. He's had 24 winning ideas so far in his life - and at age 62, it looks like he's still going strong.

What about you? How many Big Ideas have you come up with?

Bushnell's inspiration for The uWink was the result of paying attention to comments that people made to him over the years about one of his first successes. So keep your ears open. Take notes. You're just getting started.


Word to the Wise: Advocacy

"Advocacy" (AD-vuh-kuh-see) is another way of saying "active support."

Example (as used by Jay Abraham today): "Use this effective marketing tool [testimonials] in your communications to boost the advocacy of your cause."


Michael Masterson
Copyright ETR, LLC, 2005

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