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Message #1848
Saturday, September 30, 2006
  • WISE: John F. Kennedy on change

ALSO IN THIS ISSUE:

  • The missing golden padlock (David Cross)

  • A mistake even the best writers make (Will Newman)
  • Add "epicurean" to your vocabulary

* Highly Recommended *

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A Realistic Look at High-Paid Jobs

By Michael Masterson

If you are lucky enough to land a high-paying job, expect it to be tough. Prepare yourself mentally for the work involved - not just longer-than-average hours but also greater-than-average stress.

Plan to work hard in the beginning and to keep working hard as long as you are employed. Keeping a highly remunerative position requires above-average performance and endurance. You can't expect to rest on your laurels. From management's perspective, it's not about what you've given the company in the past but what you are contributing
now.

If you expect the work to be hard, you won't panic when you find out it is. If you know you will have to outperform most of your colleagues, you won't feel stressed when asked to do so.

Being happy with a job is much more about your expectations than it is about the job itself. If, however, you do find yourself hating your job and you can't shake yourself free of the bad feeling, go ahead and quit. But don't quit until you have found another job that is better. "Better" doesn't mean better paid. It means a job that offers you a better chance to grow and develop.

In looking for a replacement job, don't worry so much about what you will get paid today. Instead, think about how much you can make two or three years from now, once you prove yourself.

And don't expect that better job to land in your lap. Well-paid positions that offer fast-track career potential are few and far between. To give yourself the best possible chance of replacing that "bad" high-paid job with a "good" one, you'll need a plan of attack. And you'll need to commit to investing approximately 500 hours in your job search.

Five hundred hours may sound like a lot of time, but it takes time to do anything well. It may motivate you to know that most people abandon efforts to land a good job after 40 to 50 hours. Think about how much better your job search will be, since you'll be putting in 10 times that amount of time.

[Ed. Note: This article was adapted from a chapter in the soon-to-be-released book Seven Years to Seven Figures: The Fast Track Plan to Becoming a Millionaire, Copyright (c) 2006 by Michael Masterson. Reprinted with permission of John Wiley & Sons, Inc.]


"Change is the law of life. And those who look only to the past or present are certain to miss the future."

- John F. Kennedy

Why Make Changes?

By David Cross

A passion of mine since childhood is cooking and all things epicurean - and after working in 21 countries over the last 18 years, I've been fortunate enough to learn some fantastic recipes from some of the world's great chefs. People rave about my cooking, and I'll happily throw together a feast for two to 102.

But afterward, the kitchen looks like a bomb hit it. And then I stack the dishwasher with gay abandon, in a way that my wife finds bothersome.

The fine points of stacking dishwashers are lost to me - but for some, it is important.

Sometimes, it's the little things that matter more than anything else.

Recently, I witnessed the enormous impact that one seemingly miniscule thing can have on the success of an online business - a small, golden padlock not much bigger than a match head.

After working with the developers of a particular e-commerce site for some years, we'd brought about changes that doubled the number of people checking out via their shopping cart. But the shopping cart had been set up in a way that, although the entire checkout process was secure, the page where you entered your credit card details looked insecure. All because that padlock that normally appears in the Web browser wasn't there.

There was an entirely plausible technical reason for this, and the developers were correct in saying the site was "secure." Because the site was, in fact, secure, they assumed customers would feel safe about completing their transactions.

I questioned that assumption.

I suggested - on a few occasions - that the absence of the padlock was likely to have a negative impact on sales. And each time, I was told "It's secure." Or "We haven't had more than a handful of complaints in the past five years." Or "If people just right-mouse-click and go to 'properties,' they'll see that the checkout page is completely secure."

Finally, after much badgering, they agreed to re-do the shopping cart, test whether the change had any effect whatsoever, and, in the process (they hoped), shut me up.

The results threw even me for a loop.

Before making this change, less than five percent of people who started the checkout process completed it (by entering their credit card details and submitting their order).

In the two months immediately after we made the change to have that the golden padlock appear on the checkout page - and with no other changes or enhancements - nearly 10 percent of those who started the checkout process completed it.

That's more than a 100 percent improvement ... by questioning an assumption and making one seemingly simple change.

By making that change, millions ofdollars a year were added to this company's online sales!

Let's consider another assumption that may be hurting your online business.

Do you assume that people who abandon your shopping cart or checkout process stop wanting what you are offering? Something I learned from my dad years ago taught me to question that.

My first "sales" job was working Saturdays in his plumbing supplies store. "Sometimes people need to think things over before they're ready to buy," my dad counseled me. But that didn't stop me from feeling down when nobody bought anything from me.

My dad showed me how it was done. He'd chat with people and get them asking questions. And if they weren't buying, he'd try to leave one question he'd have to "check on" - maybe the availability of a color or whether something special was in stock or the best way to do something. He'd say he'd call them back with the answer.

Invariably, my dad's follow-up phone call closed a sale he'd navigated skillfully from the moment the person first walked in his showroom some days earlier.

What was my dad's secret? He seemed so relaxed about the whole thing.

I think it is this ...

My dad developed a selling process that accommodated multiple contacts with potential customers. He learned when to close a sale and when more information or time was needed. If he had assumed that not making a sale on the first visit was an indication the person didn't want what he had to offer, he'd have been far less successful.

Businesses that have systematically put this assumption to the test have been well rewarded. They carefully tracked customers who started the ordering process but then bailed out, for whatever reason. Then they followed up with targeted e-mail promotions aimed only at those people. The premise: They were interested enough to start checkout, so maybe - like my dad's customers - they just needed more time.

The companies I know that tried this approach experienced fantastic results consistently - always at least a 25 percent increase in sales compared to the original promotion, and sometimes up to a 60 percent increase. And this was achieved simply by making a second contact with people who had expressed interest in buying from them.

My dad would have been proud!

What can you learn from these examples?

In Message #1814, I pointed out that you need to be aware of how your prospects' assumptions can lead them astray when they're online. Well ... you need to be equally aware of how your own assumptions can lead you astray when it comes to making decisions about your business.

Online businesses - especially successful ones - can be closed to change. They figure "It's working ... so why not just leave it alone?" But if you are open to performing the kind of audit I recommended in Message #1814 - and testing any new ideas that result - it could help bring about a significant change for the better in your online business.

Today's Action Plan: Take a close look at your online business. If possible, get some friends and colleagues who fit your customer profile to investigate your e-mail promotions, website, shopping cart, and checkout process and give you their honest feedback. What assumptions are you making that may be hurting your business or your relationships with your customers? Test your assumptions. Roll with the winners and cut your losses.

[Ed. Note: David Cross is Senior Internet Consultant to Agora Publishing in Baltimore. He is was also the Master of Ceremonies at our first Early To Rise Internet Marketing Conference. If you would like to hear what David had to say, click here.]


* Highly Recommended *

Don't Bother Knockin' If the Marriott Is Rockin'

It's coming down to the wire ... and nearly 200 Early to Risers now have their travel itineraries locked and loaded.

Destination? Delray Beach, Florida. Purpose? Converging for our breakthrough Information Marketing Bootcamp starting October 30th.

The stars are lining up ... and the joint's going to be jumping. If you've ever been to an ETR Bootcamp, you know the feeling of excitement and electricity in the air ... and it goes on (and on and on) for three information-packed days and three fun-and-networking-filled nights. (Catch up on sleep before you come, because you won't be getting much here!)

And if you haven't come down to see us yet ... what the heck are you waiting for? This is the event of the year, and we're pulling out all the stops ...

We'll work with you to build your own customized online marketing plan that can generate millions of dollars in sales every year. You'll be mentored by a group of top online business-building experts that are second to none ... extraordinary entrepreneurs such as Rich Schefren, Joe Vitale, Brian Tracy, Jeff Paul, Brad Antin, Jim Fleck, and Derek Gehl... not to mention Michael Masterson himself.

And that's just the "work" part of the conference! After hours, you've got the ocean right across the street, dozens of cool restaurants and clubs, hundreds of smart and fun people like yourself for socializing and networking... It's quite a happening! In fact, it's almost like breezing through four years of college, your best friend's wedding reception, Mardi Gras, and getting an MBA ... all in three wild-and-crazy days and nights.

And the whole ETR staff will be there with bells on: Will, MaryEllen, Jon, Patrick, Suzanne ... and, of course, Michael Masterson. We'll be looking out for you every step of the way.

But again, I must issue this "Friendly Warning": This event will be completely sold out within a matter of days. So if you've been thinking about joining us, I urge you to register immediately. Don't miss out on the event of the year.

- Charlie Byrne


Fighting Free Radicals

By Al Sears, MD

Free radicals occur naturally in the body (as a byproduct of the metabolism process) and work to neutralize viruses and bacteria. But pollution, radiation, and cigarette smoke can also spawn free radicals. And if free radical production becomes excessive, it can destroy cells ... which leads to accelerated aging and disease. That's why you need to supplement with antioxidants, your body's free radical fighters.

Along with a multivitamin, I advise my patients to take additional doses of the following two antioxidants:

Vitamin A

Vitamin A is in a family of compounds called carotenoids. Best known for aiding in good eyesight, this vitamin does much more.

  • Vitamin A prevents night blindness by preventing free radical damage in the eye.
  • It acts as a powerful free radical scavenger in fat-soluble tissues.
  • It lowers the risk of macular degeneration, the most common cause of blindness in the elderly.
  • It decreases the risks of lung and breast cancer by supporting the immune system.
  • It maximizes skin health by playing a key role in the integumentary system.

Vitamin A is found naturally in meat, milk, eggs, liver, carrots, and spinach. I recommend supplementing with 2,500 IUs per day.

Vitamin E

"Vitamin E" is actually a generic term for a group of eight compounds - four types of tocopherols and four types of tocotrienols. In their separate forms, these compounds work differently in the body. (Some tocotrienols, for example, are best absorbed by the skin.)

  • Vitamin E fights free radicals that cause diseases of inflammation (such as rheumatoid arthritis).
  • It lowers the risk of heart disease by increasing blood circulation.
  • It lowers the risk of cancers in the prostate, colon, and breast.

It's important to note that too much of one type of tocopherol in the body can stop the absorption of the others. So read the label before you buy. A good mix of all four tocopherols and all four tocotrienols is your best bet. I recommend supplementing with 400 IUs of Vitamin E a day.

Both Vitamin A and Vitamin E are oil soluble and should be taken in gel-cap form. For best absorption, take them with a teaspoon of flaxseed oil or peanut butter or during a meal that includes fat.

[Ed. Note: Dr. Sears, a practicing physician and the author of The Doctor's Heart Cure and 12 Secrets to Virility, is a leading authority on longevity, physical fitness, and heart health.]


Quick Writing Tip: 2 Words to Avoid

By Will Newman

Be careful when using the words "literally" and "virtually." They're often misused by writers - even some of the best.

"Literally" means "true and factual." Misusing this word can create funny images in your reader's mind. I recently read this from a well-known author: "I was literally blasted out of my reverie." Literally blasted? The pieces must have flown all over the place.

"Virtually" means "almost, nearly, or close at hand." You'll often see it used when the writer meant "literally." For example: "It was virtually the most exciting experience I ever had."

As with most adverbs (words that end in "-ly"), it's best to avoid using these two words.

[Ed. Note:Will Newman is the editor of AWAI's The Golden Thread - a free weekly alert filled with writing and marketing secrets. And for more secrets to writing clear, compelling copy, pick up AWAI's Accelerated Program for Six-Figure Copywriting.]


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Word to the Wise: Epicurean

"Epicurean" (ep-ih-kyoo-REE-un or ep-ih-KYOOR-ee-un) means devoted to the pursuit of sensual pleasure, especially to the enjoyment of good food and comfort. The word is derived from the name of a Greek philosopher - Epicurus (341-270 BC) - who believed pleasure is the highest good.

Example (as used by David Cross today): "A passion of mine since childhood is cooking and all things epicurean - and after working in 21 countries over the last 18 years, I've been fortunate enough to learn some fantastic recipes from some of the world's great chefs."

Michael Masterson
Copyright ETR, LLC, 2006


Have a Question for Michael Masterson?

Want to know the secrets to his success? Have a perplexing business problem? ETR welcomes your thoughts. Post them online at http://speakoutforum.com/forum/ or send questions directly to Support@EarlyToRise.Com


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