Always Test — and I’m Not Talking About Your Marketing Copy

By | Thu, Dec 17, 2009

Archives: Daily Issues | Marketing/Internet

When you’re starting a new business online, or making changes to your current online business, make sure you take the time to test as many aspects of your venture as possible. This includes:

  • all the navigation on your website
  • your order and payment systems
  • your e-mail system
  • your sign-up boxes
  • and anything else your customers/prospects will encounter

Submit “fake” orders. Surf your entire website. Sign up for your own newsletter. (And use e-mail addresses from several different providers to see if your messages are getting through.)

It may seem obvious. But I’ve seen too many marketers skip this step.

Over the last 20 years of doing business online, I’ve gotten into the habit of testing everything — everything — before it goes live. And it’s always paid off.

[Ed. Note: David Cross is a veteran Internet marketing expert who has worked closely with Early to Rise and Agora for many years. He is also a featured expert in ETR's Internet Money Club.]

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Comments

One Response to “Always Test — and I’m Not Talking About Your Marketing Copy”

  1. Great post! I?m just starting out in community management/marketing media and trying to learn how to do it well – resources like this article are incredibly helpful. As our company is based in the US, it?s all a bit new to us. The example above is something that I worry about as well, how to show your own genuine enthusiasm and share the fact that your product is useful in that case

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