Asking a client for a referral is no big deal. Provided the timing is right, there’s no reason to worry that you’ll look pushy, presumptuous, or out of place. To boost your chances of success, however, it’s important to know just how to ask.
To purloin (per-LOIN) — from the French for “to remove” — is to steal/take dishonestly.
Example (as used by Howie Jacobson today): “One night, about two weeks before the dance, I purloined the corded phone in my parents’ bedroom, locked myself in my room with a phonebook, and prepared for my first foray into outbound telemarketing.”
[Ed. [...]
The size and anonymity of the Internet has given some companies the idea that they can neglect one of the basic rules of good business, says Bob Bly. And in today’s essay, he shows why this will doom them to failure.
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Bob Bly Is Lazy When It Comes to His Internet Business
When Bob Bly was [...]
Opprobrious (uh-PROH-bree-us) — from the Latin for “to reproach” — means scornful or abusive; expressing contempt.
Example (as used by Bob Bly today): “People tell me they bought a product online, but when they called about returning it, the seller became downright opprobrious.”
There are two kinds of customers you must pay special attention to: (1) the excellent customer, and (2) the extremely unhappy customer.
The excellent customer is someone who can’t stop buying your products, has been easy to service, and raves about you to everyone he knows. Only now he’s asking for something a bit out of [...]
One of the mistakes many new real estate investors make is thinking they got a good deal just because they managed to purchase a property for less than list price.
Don’t confuse list price with property value. In many cases, list price is just the wish price of the seller or some lofty value a realtor [...]
A mondegreen is a phrase that has been misheard and thus misunderstood, usually with humorous results.
Here’s an example: A TV commercial claiming that a car was carved from “a single block of steel” was heard by a viewer as “a single glockenspiel.”
Another example: A 2008 news story about newly released Nixon-era tape recordings reported that [...]
How many people talk to themselves? As you’re reading this, you might even be saying to yourself, “Who me? I don’t talk to myself.”
There are those who think people who talk to themselves are crazy, but nothing could be further from the truth. People who talk to themselves are competitive and they are often trying [...]
Transcendental (tran-sen-DEN-tl) — from the Latin — means abstract or metaphysical; beyond ordinary or common experience.
Example (as used by PJ McClure today): “RB’s absence of purpose was just as fundamental to his old mindset as his lack of gratitude. I’m not just talking about some transcendental concept of purpose, but about a [...]
I couldn’t help but listen in. RB, an upperclassman, was reveling in his “accomplishment” over the weekend.
“We found a gate into the pasture and drove out toward where they were sleeping,” he said, lowering his voice. “The first one woke up and ran off, just as we got close. We were trying to be quiet, [...]
By Pete Savage | Tue, Mar 9, 2010
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