There are two kinds of customers you must pay special attention to: (1) the excellent customer, and (2) the extremely unhappy customer. The excellent customer is someone who can’t stop buying your products, has been easy to service, and raves about you to everyone he knows. Only now he’s asking for something a bit out of [...]
By Jason Holland | Tue, Feb 16, 2010
The size and anonymity of the Internet has given some companies the idea that they can neglect one of the basic rules of good business, says Bob Bly. And in today’s essay, he shows why this will doom them to failure. —————————————Highly Recommended—————————————- Bob Bly Is Lazy When It Comes to His Internet Business When Bob Bly was [...]
By Michael Masterson | Tue, Feb 16, 2010
A Question for Michael Masterson: “Are you approaching business any differently in today’s economic climate? Baby boomers never experienced a severe depression or hyperinflation –therefore, I think their worldview of business is skewed.” D.M. Plano, TX Michael’s Answer: Yes, D.M., I am approaching business differently these days.
By Early To Rise | Tue, Feb 16, 2010
Opprobrious (uh-PROH-bree-us) — from the Latin for “to reproach” — means scornful or abusive; expressing contempt. Example (as used by Bob Bly today): “People tell me they bought a product online, but when they called about returning it, the seller became downright opprobrious.”
By Early To Rise | Mon, Feb 15, 2010
Endemic (en-DEM-ik) — from the Greek for “people” — means indigenous; natural to or characteristic of a specific people or place. Example (as used by Andrew Gordon today): “What’s happening right now is part of the boom-and-bust cycles endemic to the energy sector.”
By Jason Holland | Mon, Feb 15, 2010
In today’s essay, Investor’s Daily Edge’s Andrew Gordon blows the lid off conventional thinking about oil. And he reveals how you can position yourself to take advantage of trends just over the horizon… instead of letting the oil moguls hold you over a barrel. ——————————————-Highly Recommended——————————————– How Did Bob Bly Essentially Pay Just $75 for His 2008 [...]
By Andrew Gordon | Mon, Feb 15, 2010
The good news about the oil supply? Peak oil is a crock. There’s plenty of oil. It’s just harder to get to it now than it was 20 years ago. The oil is deep underground or below miles of sea or mixed with sand or in places where the underground pressure to bring it up has [...]
By Michael Masterson | Sat, Feb 13, 2010
Are you a doctor, lawyer, or other professional? How about a salaried employee? If so, you’re in a trap. And you’ll never get out unless you listen to me today. In my book Automatic Wealth, I talked about this “trap.” Here’s what I said… “At the end of the day, you are charging for your time. And if [...]
By Jason Holland | Thu, Feb 11, 2010
Would you let someone who had never even gone to medical school perform life-saving surgery on you? Probably not. (Maybe if you were stuck in an Antarctic research station during a snowstorm and couldn’t be evacuated… but I digress.) I bring this up because, as Bob Bly notes in his essay today, you probably do something [...]
By Don Hauptman | Thu, Feb 11, 2010
Consider these passages, found via online search: “Is it any wonder that there are so many problems in America today when there is such contradictory, schizophrenic behavior in our society?” “Any vote would take place in a state where attitudes toward marijuana border on the schizophrenic.”
By Bob Bly | Tue, Feb 16, 2010
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