It takes courage to turn away a paying customer. But sometimes that is what you should do.
Let’s say you have a business that repairs car brakes. You have three mechanics who work for you. One of them is a master mechanic. He can do just about anything. Someone comes into your shop [...]
Do you depend on the major media for your health information? If so, you may think osteoporosis affects only women.
“I’d love to be in the communications business,” Sarah, an accountant, told me. “But I’m an introvert. Plus, I’m boring. So I studied accounting in college. And though I’m doing something I’m good at, I hate my job.”
Weltanschauung (VELT-ahn-shou-oong) — German for “world” + “perception” — is an individual’s personal philosophy, the ideas and beliefs through which he sees and interprets the world.
Why do some folks look back on their lives and say they wouldn’t change much? Or anything?
Is there a formula? Some mix of love, work, habits, or attitudes that offers the best chance of a well-lived life?
Researchers at Harvard have been examining this question for 72 years by following 268 men who [...]
When you have an unpleasant job to do, do it right away.
The natural tendency is to put it off and hope it disappears. And there are situations for which this kind of head-in-the-sand approach works best. Dealing with conflicts between subordinates, for example. My partner almost always ignores such problems, and nine [...]
What’s the best way to surpass your peers and outdo your competitors?
Work harder than they do.
If that sounds daunting, consider this: Most people don’t work very hard.
Some spend their workdays doing as little as they possibly can. Lots more stay busy, but achieve very little. They write long memos, discuss issues that don’t [...]
Something that’s acrimonious (ak-ruh-MOH-nee-us) — from the Latin for “sharp” or “sour” — is resentful, caustic, or bitter.
When the swine flu scare first hit the newspapers, people were nervous. Then the government jumped in. They told us that swine flu was not very contagious. And they said it wasn’t even serious. “Don’t worry about it,” we were told.
I was skeptical. And I was right.
What I am about to tell you is the most important thing you will ever hear about starting a business. (I have probably started more businesses than anyone I’ve ever met, so please forgive me for sounding like a know-it-all.)
Ready?
By Michael Masterson | Wed, Oct 21, 2009
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