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Archive for January, 2009


6 Budget-Friendly Travel Temptations for 2009

Saturday, January 31st, 2009

If hearing about the recession day in and day out makes you want to skip the country and head off on a long, luxurious weekend in la-la land… but you don’t think you have the budget to do it… I have good news for you.

Although most vacationers need to make their travel dollars stretch further, that’s no reason you should suffer the indignities of backpacker hostels. Recession or not, the world is still brimming with exotic destinations where your dollar buys more than a stay in a ratty room and a hot dog for dinner.

I’m talking about world-class spas… quirky antique markets… cheap Persian rugs… decadent chocolates… even an apartment in Paris… for much less than you’d expect.

Here are six of my favorite low-budget destinations for 2009, all places I certainly wouldn’t say “no” to this year or any…

Bangkok, Thailand

Night bazaars, lady-boys, and golden Buddhas always distract, but one theme for the Big Mango is inexpensive luxury. Going rate for a traditional Thai massage is $8-$10, and Bangkok’s hotels have slashed prices. As I write, agoda.com has doubles in the deluxe Sofitel Grand Sukhumvit for $85 a night. (Two-star hotels start at $12.)

Then there’s “the world’s best street food.” From papaya salad to green chicken curry, sidewalk vendors create delicious dishes for 50 cents to a dollar. Start your culinary adventure with yen ta fo - noodles in red soy bean paste with fried fish, squid, and morning glory.

Iceland

Twelve months ago, 1 U.S. dollar bought 62 Icelandic krona. Today, you’ll get 123 krona – twice the amount. If you dream of visiting this island of geysers, glaciers, and 10,000 waterfalls, there may not be a better opportunity. Since its currency collapsed last year, Iceland has become a lot more affordable.

Icelandair has round-trip fares for $399. An even better deal is their $479 “Budget Getaway,” on sale until April 2009. It includes round-trip airfare from either Boston or New York-JFK, and a 2 nights’ hotel stay with Scandinavian breakfast.

One must-do is the world-famous Blue Lagoon and its mineral-rich geothermal waters. Day passes are $26, and you can slap on silica mud face packs for free.

Brussels, Belgium

The symbol of Belgium’s stylish capital is the Mannekin Pis – a statue of a boy taking a leak. That’s understandable. You can drink your way through around 400 alarmingly strong ales here, many brewed by Trappist monks. Try Mort Subite (Sudden Death) and Delirium Tremens.

With flea markets, antiques, and multicultural Ixelles – known as Brussels’ Notting Hill – this could be 2009’s best bet for a European cut-price weekend getaway. When businesspeople leave town on Fridays, rates drop. Two nights plus breakfast for doubles in the classy NH City Centre (nh-hotels.com) go for 129 euro. Or go chocoholic. At the Neuhaus factory shop, 6.6 pounds of gourmet liqueur chocolates cost just $18.75, and samples are free.

Paris, France

Nothing dents the appeal of romantic Paris. In the first half of 2008, the number of visitors actually increased 2.2 percent. But as self-catering allows vacationers more control over spending, why not rent an apartment?

When last here, I rented a place off Rue Montorgueil in Chatelet-Les Halles district. Monet painted this foodie heaven street, and its shops include La Maison Stohrer, one of Paris’s most famous bakeries. In business since 1730, it’s credited with inventing rum babas – small, rum-soaked cakes.

A studio in this neighborhood costs $76 per night through homeaway.com.

Sanliurfa, Turkey

Turkey is always a great bargain destination, even if rug merchants lurk in the background. My best buy last year was an exquisite Persian wool sumak - a flat-weave kilim rug overlaid with hand embroidery from the mysterious pilgrimage town of Sanliurfa. (I haggled it down to $75.)

With prices way below those in touristy Istanbul, Sanliurfa’s bazaar is full of magical imagery. Coppersmiths, leatherworkers, and shoppers with indigo-blue tattoos on their hands and faces. And, of course, carpet traders. Other enticing bazaar towns in this region include Gaziantep and Mardin.

Abruzzo, Italy

You’ll find proof that “affordable Italy” exists by visiting the Abruzzo region. Fringed by golden Adriatic beaches, this secret corner of Europe’s most seductive country stitches together mountains, olive groves, and picturesque hill towns. Including wine, dinner one night in a village restaurant cost only $101… for seven of us.

[Ed. Note: Start your own Internet business, and you can work from anywhere in the world. Get a step-by-step guide to getting your own Internet business up and running right here.

Steenie Harvey gets paid to visit white sand Caribbean beaches... wildlife sanctuaries in Borneo... Indian Ocean hideaways... Rome... Paris... and beyond. To find out how you can do the same, join The Right Way to Travel FREE e-letter. To read more about how Steenie got her break in travel writing, click here.]

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Fight Breast Cancer… With Coffee!

Saturday, January 31st, 2009

Numerous studies have proven the health benefits of coffee – ranging from preventing diabetes to reducing inflammation and enhancing physical endurance. Now new research shows that your cup o’ joe may play a role in protecting against one of the most prevalent cancers in women: breast cancer.

A recent study published in the British Journal of Cancer found that women at high risk for breast cancer significantly reduced that risk by drinking three or more cups of coffee daily.

Why? Researchers are calling it the “drink and shrink” dilemma. The coffee drinkers experienced a significant reduction in breast volume, which reduced the women’s exposure to the cancer-promoting hormone estrogen.

While coffee may offer a number of health benefits, be sure to choose organic coffee to reduce your exposure to cancer-promoting pesticides.

[Ed. Note: Keeping on top of the latest advances in the medical world can help you find new ways to extend your life. To get expert advice on the health breakthroughs that can help you live a longer, fuller life, sign up for ETR's natural health e-newsletter.

One of the best ways to stay in peak condition is to eat good foods. Nutrition expert Kelley Herring has collected dozens of her healthiest and most delicious recipes in her e-book Guilt Free Desserts. Pick up your copy today.]  

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The Great Space Elevator

Saturday, January 31st, 2009

Getting cargo into space on rockets is very expensive, time-consuming, and risky. (Sometimes the rockets blow up – taking their expensive payloads with them.)

A potential cheap solution? A 62,000-mile “tether” made of space-age materials (pun intended), anchored to the Earth and reaching out into orbit. A space elevator would be attached to this structure, allowing cargo and passengers to travel up and down at high speed.

Researchers who have worked out the complicated math and physics (don’t ask this writer to fact-check them) say it is possible. However, more work needs to be done as far as finding materials strong enough to support the weight.

(Source: BBC)

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The Language Perfectionist: It’s Foreign to Me

Saturday, January 31st, 2009

In your reading, you may occasionally encounter a word or expression from another language.

Some writers ostentatiously drop in such words to flaunt their erudition. But foreign-language words are used for good reasons. Although the English language offers us a remarkably wide choice of words, some concepts are better expressed in other languages, especially when no precise equivalent exists in English. In addition, an imported locution is often more concise and stylistically superior.

Here is an A-to-Z glossary – by no means comprehensive – of such words and phrases. You might occasionally find opportunities to use them. But even if you never do, you won’t be in the dark when you read or hear them.

• a fortiori (ah for-tee-OR-ee), Latin. All the more. Example: “I said I wouldn’t clean the garage and my reasons apply a fortiori to the house.”

 

• casus belli (KAH-zus BELL-ee or KAY-sus BELL-eye), Latin. An act or event that provokes war. Often used metaphorically, e.g., “That new book on evolution is sure to be a casus belli.”

• l’esprit de l’escalier (les-PREE duh les-kal-YAY), French. Literally, “the wit of the staircase” – the clever retort you think of only after it’s too late to utter it and impress everyone. Interestingly, German has the identical metaphor: Treppenwitz. (I often find occasion to use this one!)

• nostalgie de la boue (NOS-tal-jee duh lah BOO), French. Literally, “yearning for the mud.” An attraction to, or perverse compulsion for, the unworthy, crude, or degrading.

• schadenfreude (SHAHD-en-froi-duh), German. When a once-esoteric word is discussed on The Simpsons and becomes the title of a song in a long-running Broadway musical (Avenue Q), you know it’s hit the big time. Literally, “shameful joy” – taking pleasure in the misfortune of another person. Handy!

• Weltanschauung (VELT-ahn-shou-oong), German. Literally, “world view.” A philosophy of the universe or of life.

• Zeitgeist (TZITE-giste), German. Literally, “spirit of the time.” The characteristic attitude or mood of a specific period or generation. Useful for conversations about politics, society, and the state of mankind.

A few stylistic points: When used in writing, foreign-language words and expressions should be italicized. In German, nouns are capitalized – and that style is usually retained when the words are imported into English text. Exception: schadenfreude. This word has become so common in English that it’s now lowercased.

If you find this subject appealing, you might enjoy They Have a Word for It: A Lighthearted Lexicon of Untranslatable Words and Phrases, by Howard Rheingold. It’s filled with interesting foreign-language expressions, some frequently used in English and some that probably never will be.

[Ed Note: For more than three decades, Don Hauptman was an award-winning independent direct-response copywriter and creative consultant. He is author of The Versatile Freelancer, an e-book recently published by AWAI that shows writers and other creative professionals how to diversify their careers into speaking, consulting, training, and critiquing.]

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Locution

Saturday, January 31st, 2009

A “locution” (loh-KYOO-shun) – from the Latin for “to speak” – is a style of verbal expression, a word or phrase that particular people use in particular situations.

Example (as used by Don Hauptman today): “Although the English language offers us a remarkably wide choice of words, some concepts are better expressed in other languages, especially when no precise equivalent exists in English. In addition, an imported locution is often more concise and stylistically superior.”

[Ed. Note: Become a more persuasive writer and speaker ... build your self-confidence and intellect ... increase your attractiveness to others ... just by spending 10 VERY enjoyable minutes a day with ETR's new Words to the Wise CD Library.]

Copyright ETR, LLC, 2009

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Should You Be Advertising on TV?

Saturday, January 31st, 2009

When most people think of television advertising, they think about the commercials they see on network TV. Such advertising gives the advertiser an immense reach – sometimes to as many as hundreds of millions of people. But the greater the reach, the less targeted the audience. For every person who might be interested in your product, there will be a hundred or a thousand with absolutely zero interest.

If you’re advertising Nike footwear or Coca-Cola, you want this kind of reach. But if your product is more specialized, the huge expense of network TV exposure becomes an exorbitant bet.

For most businesses, television advertising should be a supplemental endeavor restricted by a limited budget. Focus on smaller audiences, especially targeted ones – TV channels and programs that concentrate on market niches such as investing, real estate, pets, home shopping, building wealth, and so on.

With the growth of cable and regional TV, it’s easier to find channels and programs that cater to the prospects you want to reach. If you spend some time looking at the growth of targeted and local advertising on these new cable stations, you will understand how viable this type of market can be.

All these channels need advertising revenue to remain on the air. And because the industry is bigger and more competitive now, many stations are offering very affordable rate packages, within easy reach of even small businesses and organizations.

[Ed. Note: The above article was adapted from Changing the Channel: 12 Easy Ways to Make Millions for Your Business, published with permission from John Wiley & Sons. Get your copy today.]

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6 Budget-Friendly Travel Temptations

Saturday, January 31st, 2009

Issue #2580

ALSO IN THIS ISSUE:

  • From Brussels to Bangkok (Steenie Harvey)
  • Useful words and expressions from other languages (Don Hauptman)
  • It’s Fun to Know… about the great space elevator
  • Add “locution” to your vocabulary

(more…)

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Dastard

Friday, January 30th, 2009

A “dastard” (DAS-terd) is a mean, sneaky coward. The word may have been derived from “dast/dased,” Middle English for “stupid” or “dull.”

Example (as used in Time magazine): “Even that notorious dastard and Spanish Political Grafter Juan March, popularly supposed to get his way in any part of Spain with 1,000 peseta notes, bolted like a rabbit for France until things should quiet down.”

[Ed. Note: Become a more persuasive writer and speaker ... build your self-confidence and intellect ... increase your attractiveness to others ... just by spending 10 VERY enjoyable minutes a day with ETR's new Words to the Wise CD Library.]

Copyright ETR, LLC, 2009

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Reading the Riot Act

Friday, January 30th, 2009

Delinquent children, misbehaving students, errant employees… all may be “read the riot act.” It’s an idiomatic expression that we use when talking about forcefully warning or reprimanding someone.

Where did the expression come from? Turns out there really was a Riot Act – a British law enacted by Parliament in 1714 to discourage crowds from assembling and disturbing the peace. Per the law, a magistrate would read a short portion of the Act (something about the King demanding that protestors or rioters disperse immediately). If the crowd (defined by the Act as any group over 12) wasn’t gone within an hour, those still assembled were charged with a felony, potentially punishable by death.

(Source: Schott’s Original Miscellany)

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3 Tricks to Keep Weight Off

Friday, January 30th, 2009

Maybe you’ve been there. You lose 10 pounds in a month, only to gain it back (plus one or two more) over the next 60 days.

Quick weight loss rarely produces sustainable results. That’s because the focus is on “dieting” rather than on adopting a healthier lifestyle.

Research in the American Journal of Clinical Nutrition has identified three “tricks” that successful losers use to maintain their weight loss.

1. Exercise Regularly. Successful losers exercise 60 minutes or more per day.

2. Eat More Low-Calorie Density Foods. Fill your plate with organic salad greens, veggies, and fruits. Skip the energy-dense breads, pastas, and unhealthy fats.

3. Count Calories. Research shows that most people tend to underestimate the number of calories they actually eat by approximately 200 per day. That equates to 10 pounds worth of extra calories per year!

Remember, when it comes to weight loss, it’s a marathon, not a sprint. Slow, safe weight loss through lifestyle changes is not just healthier, it improves the odds you’ll take it off… and keep it off too.

[Ed. Note: The first step to keeping slim is eating healthful food. Nutrition expert Kelley Herring can help. With her e-book Guilt Free Desserts, you'll discover dozens of delicious and healthy recipes that you can easily make at home. Pick up your copy today.

As Kelley pointed out above, extending your life and living out your years in tip-top health is really a matter of making simple lifestyle choices. For more easy-to-implement expert advice on how to lose weight, stay healthy, and live a longer, fuller life, sign up for ETR's natural health e-newsletter.]

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Moneysaving Tip: Is Your Utility Bill “Estimated” or “Actual”?

Friday, January 30th, 2009

Take a close look at your last water and electric bills. Are the meter readings on these bills “estimated” or “actual.” If a meter reader can’t (or won’t) read your meter, standard practice is for the utility company to use an estimated reading (based on your past usage). Many companies just don’t have the manpower to read every single meter out there every month, although they are required to do so at least once or twice a year.

Sounds reasonable until you realize that this practice could result in two problems that could cost you money. For one, your actual usage could be much lower than the estimate, so you’re stuck paying much higher bills. On the flipside, you could have been paying much less than you’re supposed to, which is okay until an actual reading is taken and your bill jumps drastically.

Check your utility bills every month. If a meter reading is estimated, call the company and ask for an actual reading immediately. If the meter is behind a locked gate or in a basement, make sure you are there to give access.

(Source: Consumerist)

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ETR Insider Report: Help US Help YOU

Friday, January 30th, 2009

The Dow dropped below 8,000 points last week. 2.6 million Americans have lost their jobs – and since “Black Monday” this week, they stand to lose 50,000 more. Home foreclosures are reaching new heights.

If you’re one of the millions who are struggling these days, you are not alone.

Here at ETR, we aim to give you solid, useful advice – every day – that can help you increase your income, take charge of your finances, even start a brand-new career. And you don’t have to pay a cent to get it.

But, as you know, anything worth having takes work. Which means that none of the expert advice or moneymaking suggestions we offer will do a lick of good unless YOU act on it.

So we want to put you in the driver’s seat.

What do YOU need? What advice are you looking for?

  • Do you want suggestions about how to turn your flagging sales around?
  • Are you looking for new business niches that can earn you extra income?
  • Do you need advice on how to cut your food costs without sacrificing taste or nutrition?
  • Are you searching for inexpensive ways to market your products?
  • Do you want recommendations on how to get a promotion?

We’ve got a whole team of experts in everything from fitness and nutrition to Internet marketing… management strategies to product development… writing clearly to investing… achieving your dreams to building a business… and beyond.

All you have to do is send us your specific questions about how these experts can help YOU live a healthier, wealthier, more satisfying life…

And they’ll give you the full force of their knowledge.

Then all you have to do is apply their suggestions to your particular situation.

It starts with you.

Ask a question.

Make it short. Make it specific. And send it to AskETR@ETRFeedback.com.

We’re standing by. Help us help YOU succeed.

[Ed. Note: Want to reach a specific expert? Simply include his or her name in your e-mail subject line, and we'll make sure they get it. Send all questions to AskETR@ETRFeedback.com.]

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4 Simple Ways to Turbocharge Your Writing

Friday, January 30th, 2009

I’m going to share a bit of the information that I first taught at my $3,495 per person copywriting workshop. This subject is something I have not seen anyone else tackle in full. So if you are interested in making your sales copywriting (actually, any writing) work harder for you – pay attention!

You see, once most people learn about copywriting, they can usually crank out some pretty decent letters. But where the rubber meets the road is during a part of the writing process that most people don’t want to think about, let alone do. I’m talking about the editing. Today, I’m going to reveal four of the steps I take to hone, polish, and sculpt my sales letters.

Of course, before you start editing, you need to have something worth editing. And you really cannot write and edit at the same time.

So, when you sit down to write, I suggest that you turn off your internal editor. (You know, that little voice in your head that says, “That’s dumb” or “Blah!” or “Nobody is going to care about that.”) Then write quickly. Get it all out as soon as you can, and edit later.

When you begin editing, focus on one thing at a time. This is one of the biggest secrets to ending up with a great sales letter. It’s like when you buy a new car and all of a sudden you start seeing your make and model everywhere. The same number of Mini Coopers were on the road before – but now you have selective perception. Our brains are trained to seek out what we are hunting for, so most people will do one “general” edit and catch a few big problems. But that’s not good enough.

Phase 1 Edit: The First 500 Words

The opening is one of the most critical parts of your sales copy (after the headline), so that’s what I concentrate on first. Studies have shown that once a person gets past the first 500 words, he won’t stop reading until the 5,000-word mark. So one of your major goals is to get people to read through those 500 words.

Most writers start a sales letter with a lot of “warm up” – getting ready to say what they want to say. You need to be ruthless and get rid of the fluff. To make your copy more powerful, see what you can cut from the beginning of the letter. You’ll usually find that your best lead-in will be further down the page. (When doing copy critiques, I often X out the entire first page – or two! – or several of the initial paragraphs.)

Phase 2 Edit: The Flow of the Copy

The next thing I do is read through the entire sales letter with one thought: “Does this paragraph/section/copy block make sense where it is?”

What I’m looking for is a logical and persuasive flow to the copy. If I am writing to an audience that is especially skeptical, I will move my “Authority” and “Proof” elements closer to the beginning. If I’m using an analogy or a story, I make sure it is positioned in the best spot to keep readers engaged.

Phase 3 Edit: Graphics, Embellishments, and the Overall Look

The next thing I pay attention to is the “look” and “feel” of the entire letter.

Just like a top chef doesn’t want the spices to overpower the food, you don’t want the graphics and embellishments to overpower the copy. A pinch will do it. So, to make sure I’m not overdoing the bolding, italics, underlining, bullet points, check boxes, fake handwriting, etc., I use what I call my “Squinty Test.”

I print out each page, hold it in front of my face, and squint so all I can see is patterns, not the actual words. If I don’t see a good amount of white space and a balance of graphic elements, I make the necessary changes.

Phase 4 Edit: Double-Readership

I learned the concept of double-readership from Dan Kennedy, and it’s something you have to keep in mind when you’re writing copy.

There are two types of prospects: those who will read your sales letter, and those who will only skim through it, even after you capture their attention with your headline. So you want to make sure they can get enough information to make a buying decision just by skimming through the headline, subheads, and words that are set off by bolding, italics, etc.

If they can do that, you’ve done your job.

To show you what I mean, I’m going to write out the headline and subheads of a sales letter for one of my first million-dollar products. The headline and subheads only. Nothing else. Here’s what it looks like…

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Just by skimming through the above, you get the idea, don’t you? You get enough information to decide whether you’re interested in the product being sold.

There are other important edits you can make to your sales letters to make them stronger – and I’ll address them in an upcoming article. In the meantime, these four can tighten up your sales copy and make it much more appealing to prospective customers.

[Ed. Note: As master Internet marketer Yanik Silver (www.MaverickBusinessInsider.com) says, careful editing can make the difference between mediocre and blockbuster sales copy. Learn how you can get your hands on hundreds of powerful copywriting techniques from one of the best copywriters in the business right here.]  

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Turbocharge Your Writing

Friday, January 30th, 2009

Issue #2579

  • WEALTHY: The difference between ho-hum and blockbuster sales copy (Yanik Silver)
  • HEALTHY: Losing weight is only half the battle (Kelley Herring)
  • WISE: Justice Brandeis on writing

ALSO IN THIS ISSUE:

  • A team of experts waiting to answer your questions (Suzanne Richardson)
  • 2 reasons to check your utility bills every month (Jason Holland)
  • It’s Good to Know… about “reading the riot act”
  • Add “dastard” to your vocabulary

(more…)

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Scrum

Thursday, January 29th, 2009

A “scrum” (SKRUM) is a rugby play in which players from both sides line up around the ball and struggle to gain possession of it. By extension, the word is used for any disordered or confused situation involving a number of people.

Example (as used by Rob Walker in a New York Times article about a buying frenzy at the H&M store in Manhattan): “But even this minor retail scrum was, in a way, of a piece with the zeitgeist: It was about snapping up a high-end apparel brand [Comme des Garcons] at apparently bargain prices.”

Copyright ETR, LLC, 2009

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Bestselling Novels… Written on Cellphones

Thursday, January 29th, 2009

Move over e-books… the bestseller lists of Japan are filled with books written (and often read) on cellphones.

Known as “keitai shosetsu,” these melodramatic novels use common text message shortcuts like abbreviations, emoticons, and sentence fragments. They are usually serialized and then uploaded to websites or sent to subscribers via (what else?) cellphone. But they’ve also been printed and/or turned into movies, and have become a cultural phenomenon along the way. Five of the top 10 bestsellers on Tohan’s (a major book wholesaler) 2007 list were cellphone novels.

(Source: Christian Science Monitor and The New Yorker)

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Caveat eBay Emptor

Thursday, January 29th, 2009

You may be one of the millions of people who regularly shop on eBay. I’ve done it on occasion, and never had any trouble. Until recently. As a result of that experience, I learned a few lessons that can help you deal with two of the potential problems you might encounter.

Here’s the story…

One of the things on my brother’s birthday wish list was a pair of jeans. He’s hard to fit, but there is a brand/style he’s been wearing for years. Unfortunately, that style has been discontinued. So I thought I’d try my luck to see if I could find it online.

A few clicks of the mouse, and Eureka! A vendor on eBay had not one but three pair of the exact jeans I was looking for. I bought all three, paid for them via PayPal with a MasterCard, and patted myself on the back for being such a smart shopper (and thoughtful sister).

The jeans arrived promptly, and I immediately gave the seller “positive feedback” on the eBay website.

I should have waited. My brother was thrilled with the jeans… but one pair didn’t fit. They were enormous. Clearly the wrong size, but mismarked on the label.

Here’s where the first caveat comes in: Not all eBay vendors are established, professionally operated businesses. Some are just folks who get their hands on some merchandise and make a few extra bucks by selling it. There’s nothing wrong with that – except most of them don’t really have a policy in place for handling customer service complaints. And when a problem arises, the customer is not automatically “always right.”

Had I bought the jeans from a major online retailer, there would have been no question. I could have returned them for a refund or exchange, even if they hadn’t been mismarked. But the small-potatoes vendor I bought them from refused to do that, saying “I do not accept returns unless I made a mistake, which I did not.” She had bought the jeans “on a final closeout sale from a specialty shop that went out of business.” She couldn’t return them, but that shouldn’t have been my problem. Unfortunately, it was.

I had already blown my first recourse by prematurely giving her positive feedback on eBay. So I took the only other avenue open to me and filed a dispute with PayPal. But I didn’t stop there. I filed a dispute with my credit card company, too.

That’s the second caveat: PayPal does an excellent job of resolving disputes, but don’t rely solely on them. Things can happen that are outside of PayPal’s control. So wear a belt and suspenders. In addition to working with Pay Pal, you can – and should – contact your credit card company directly about any charge to your account that you disagree with. Had I not done that, I would have been out $60.

Briefly, here’s what happened: PayPal investigated, and the seller agreed to issue a refund upon receiving the merchandise. I sent it off via certified mail, return receipt requested, and waited. And waited. And waited. For some reason, it took almost a month to reach its destination. (That’s an example of what I meant when I said “Things can happen that are outside of PayPal’s control.”) When it arrived, the seller refused delivery, presumably taking advantage of the fact that the time limit PayPal had given me for returning the merchandise had expired. Meanwhile, as far as PayPal was concerned, my case was closed.

But as far as MasterCard was concerned, the case was still open. They had issued a conditional credit as soon as I reported the problem. And finally, finally, finally – four months later – I received this from them in the mail: “Great News! Our investigation is now complete and we are pleased to inform you that the conditional credit you received for $60 is now permanent.”

The belt broke, but the suspenders held.

[Ed. Note: Have you ever had a customer service "issue" with an eBay vendor? How did you resolve it? In hindsight, is there any way you could have avoided the problem? Share your experience - and advice - with your fellow ETR readers here.]

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Worth Quoting: Anthony Robbins on Commitment

Thursday, January 29th, 2009

“I believe life is constantly testing us for our level of commitment, and life’s greatest rewards are reserved for those who demonstrate a never-ending commitment to act until they achieve. This level of resolve can move mountains, but it must be constant and consistent. As simplistic as this may sound, it is still the common denominator separating those who live their dreams from those who live in regret.”

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5 Steps to Getting a Recession-Proof Side Business Off the Ground

Thursday, January 29th, 2009

In this troubled economy, almost everyone can use the security that a side business can bring. I’ve been involved in a low-capital side business for years, and it has been a steady source of additional income for me. It’s something you, too, should consider getting into. I’m talking about the event promotion business.

People spend money on entertainment even in tough times, which makes this a truly recession-proof venture. In fact, according to a Times Ascent article, “It has been observed that during a recession, spending on entertainment actually increases.” In my experience, this has been true – perhaps because people are more in need of an “escape.”

This past October, I produced the third annual International Sketch Comedy Competition. It was held at the world-famous Laugh Factory on Sunset Boulevard in Hollywood, California. Sketch comedy groups traveled from around the country to compete.

We had a great crowd. I split the $20-per-person admission charge 50-50 with the club, so I went home with a quick thousand dollars. Even better, I recorded the event, and I expect to make as much as $250,000 by distributing the video. Because I had a celebrity host for the event (Barry Williams, who played Greg Brady on The Brady Bunch), there is a good retail market for it.

But I’m not the only person who’s making steady cash by producing and promoting various types of events. One friend of mine, “Ellen,” started out with little martial arts tournaments at clubs. Now, she fills arenas with thousands of seats on a regular basis. “Eddie” makes a nice living putting on karaoke nights around town. The venues pay him $300 to appear for a few hours with his karaoke machine. Then there’s “Jessica.” Aspiring screenwriters pay her a few hundred dollars to attend a two-hour session where they can “pitch” their scripts to film producers. Jessica’s been running these events for years. She rents a hotel ballroom, and has no trouble getting the producers to attend (without compensation) because they’re always interested in fresh ideas.

It requires almost no capital to get started in the event promotion business. It can bring in $500 to $2,000 in a single night. Plus, if you want to expand, there is plenty of room to grow.

Another advantage to this business is that there is such a wide variety of events that you can promote. Concerts and sports events, of course – however, there are many other options.

For instance, if you’re knowledgeable about wine, you could organize wine and cheese tastings. Besides making some money on the admissions, you’d have the potential for additional profits on back-end sales of wines, cheeses, books, wine lovers’ tools, and other related products. If you’re a classic car enthusiast, you could promote an auto show. If you have financial expertise, you could hold wealth-building seminars.

You get the idea.

Keeping Your Costs Low With Joint Ventures

As a newcomer to event promoting, you want to start small. Don’t try to promote a major event at a large theater, stadium, etc. Unless you have some excellent connections, the only way to make something like that happen is to risk a lot of capital.

Instead, one of the simplest ways to get started is to form a joint venture with a small venue. Think of pubs, comedy clubs, dance halls – places that rely on some form of entertainment to bring in customers. Most of these venues have one or more slow nights during the week that they would love to turn into a moneymaker.

In return for promoting an event that brings in a crowd, your joint venture partner will happily pay you a fee or a percentage of the “door” (the admission fees you intend to charge). I’ve promoted amateur comedy club shows where I was paid $1,200 for a few hours of work. I’ve also promoted special ballroom dances where I was paid $500 for two hours. This kind of money may not pay all your bills, but it can be some very nice extra income. Plus, as I said, if you find that you really like the business, you can turn it into a very profitable full-time career.

To secure a joint venture deal with a local venue, follow these steps:

Step 1: Choose an Event to Promote

Start by considering the possibilities in fields where you have some experience. Jessica – who promotes the scriptwriters’ events – has worked in the movie business. I spent several years as a stand-up comic before I produced my first comedy event. But experience isn’t always necessary. Keep in mind that Ellen had zero experience in martial arts when she got started.

Once you’ve come up with an idea that interests you, try to attend a similar event that’s being put on by someone else. You’ll learn more from that than anything else. If you go to an event and you see 200 people there who each paid 20 bucks, you know you have the potential to make a reasonable profit doing the same thing.

Step 2: Identify Possible Venue Partners

Make a list of all the venues that could be joint venture partners for the event you’d like to promote. If you’re a “regular” at any of these places, that gets your foot in the door. It’s even better if you know someone in management.

The first year I promoted the International Sketch Comedy Championships, I had to start from square one. My first criterion for a venue was location. I knew that to give the event prestige, it had to happen in Hollywood, Beverly Hills, or Los Angeles. My second criterion was size. In order to make a decent profit, I knew I needed a place that could seat between 100 and 300 people. By establishing those two parameters, I narrowed down my search.

Step 3: Create a Proposal

When you present your offer to the venue owner or manager, you’re going to want to do it with a formal proposal that lays out all the specifics. You might, for example, offer to promote a concert by a popular local band at a skating rink for 50 percent of the “door” on one of their slow nights.

Step 4: Contact the Venues

Pick up the phone and call the first venue on your list. Ask to speak to the manager or owner. When you explain that you’re calling to talk about promoting an event, you shouldn’t have much trouble getting through to the right person.

You don’t need to be a great salesperson to present your proposal. If they’re not interested in it, move on to the next venue on your list.

It’s all a matter of finding a place that’s not only a good match for your event concept but also, at that particular moment, happens to be looking for a way to build up business.

Step 5: Market the Event

The marketing plan you draw up will, of course, depend upon the nature of the event itself. But here are some ideas to get you started.

• Send press releases to local newspapers and TV/radio stations. I once promoted a ballroom dance event that got a great write-up. My phone didn’t stop ringing, and the event was completely sold out. I actually had to sell “standing room only” tickets.

• See if you can get the venue to promote your event to their customers by putting up signs and mentioning it in their ads.

• Encourage the participants in the event to help you draw a crowd by getting their friends and family to come.

• Don’t forget to place notices in the “Things to Do” sections of local publications.

Remember – even when times are tough, people still need to get out once in a while and have fun. That makes promoting events a great business that can thrive in any economy. And doing a joint venture with an appropriate venue can put you in business with little to no capital… almost instantly.

[Ed. Note: Paul Lawrence has started over a dozen profitable enterprises, specializing in low-capital small businesses. For more easy-to-follow information on how to start your own event promotion business, learn about Paul's event promotion program here.

Starting a business may be easy... but if you don't keep working at it, it will get you nowhere. Discover dozens of strategies that can help you stay on track with your business goals right here.]

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A Steady Source of Side Income

Thursday, January 29th, 2009

Issue #2578

  • WEALTHY: Looking for additional income? (Paul Lawrence)
  • HEALTHY: Lose twice as much weight with this simple tactic (Kelley Herring)
  • WISE: Franklin Delano Roosevelt on freedom

ALSO IN THIS ISSUE:

  • The difference between those who live their dreams and those who live in regret (Tony Robbins)
  • 2 things every eBay shopper needs to know (Judith Strauss)
  • It’s Fun to Know… about novels written on cellphones
  • Add “scrum” to your vocabulary

(more…)

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Get Taut & Trim… With a Pen

Thursday, January 29th, 2009

You may think you have a good idea of the number of calories you consume. But research shows that we underestimate our actual intake by approximately 200 calories per day. That equates to 10 pounds of added weight per year!

So forget about estimating the number of calories you eat, and start keeping track.

A recent study of people who were trying to lose weight, published in the American Journal of Preventive Medicine, found that those who kept a food diary lost an average of 18 pounds in six months. That’s compared to an average loss of nine pounds for those who didn’t keep a diary.

Hold yourself accountable in 2009, and don’t let those added calories take a toll on your health. There are many free food diaries available, as well as online programs to help you meet your goal of making this year your happiest and healthiest so far.

[Ed. Note: The first step to keeping slim is eating healthful food. Nutrition expert Kelley Herring can help. With her e-book Guilt Free Desserts, you'll discover dozens of delicious and healthy recipes that you can easily make at home. Pick up your copy today.

And for more expert advice on how to lose weight, stay healthy, and live a longer, fuller life, sign up for ETR's natural health e-newsletter.]

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Why We Still Have Fax Machines

Wednesday, January 28th, 2009

“Poor line condition… what the heck does that mean?”

“Arghh! This machine is eating my pages!”

Ah, the joys of the fax machine! This surprisingly old technology (patented in 1843) is still holding its own in offices worldwide (consuming about 200 billion pieces of paper per year), despite the advent of the Internet and e-mail. So why is it still around?

For one thing, fax machines are everywhere: doctors’ offices, grocery stores, real estate offices, your mechanic’s shop… the list goes on. It includes the many small businesses that haven’t yet joined the Net revolution. (Yes, they are out there.) Furthermore, fax machines are easy to use. And they are all completely compatible with each other. You can even use your computer to send a fax to a fax machine, or vice versa.

(Source: Wired)

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Having a Senior Moment? Blame Sugar

Wednesday, January 28th, 2009

If you’ve had embarrassing lapses in memory, it may be time to pay better attention to your blood sugar.

New research published in the journal Annals of Neurology focused on an area of the hippocampus – the “dentate gyrus” – that is responsible for age-related memory decline. The researchers conducted brain scans on humans and animals, and found that reduced activity in this memory center was closely linked to blood sugar. What’s more, they found that it doesn’t take off-the-charts levels of blood sugar or the presence of diabetes to damage the dentate gyrus.

Maintain your memory by enjoying a low-glycemic diet packed with brain foods like wild fish, organic omega-3 eggs, raw nuts and seeds, nutrient-packed organic veggies, and grass-fed meats. And when the sweet tooth strikes, reach for berries or cherries (which are naturally low in sugar), or a dessert made with all-natural, zero-glycemic erythritol.

[Ed. Note: Keeping your brain and body in peak condition doesn't have to be difficult or expensive. As nutrition expert Kelley Herring points out, you can find plenty of all-natural methods for staying healthy. To learn more about how to stop aging in its tracks and add more life to your years, click here.

Satisfying your sweet tooth doesn't mean loading up on tons of sugar. With Kelley's Guilt-Free Desserts e-book, you'll discover dozens of healthy recipes you can easily make at home. Pick up your copy here.]

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I am seeing great results from my new method of working out

Wednesday, January 28th, 2009

“If you’re like me, you get very, very bored doing cardio on the treadmill, stationary bike, or whatever your favorite piece of exercise equipment is. Five minutes can feel like hours. The gym has plenty of TVs to try to entertain you while you work out. However, the news is too depressing, watching the food channel only makes me want to eat (definitely defeats the purpose of being at the gym), and the other mindless programs bore me.

“So, I decided to bring my own source of ‘boredom equalizer’ to help me through my workouts. I had purchased Michael Masterson’s book, Ready, Fire, Aim, on CD. I bring one of the CDs to the gym and listen while I’m on the cardio machines… and it works like a charm! I’m so busy concentrating on the information Michael gives in the book that I lose track of what I’m doing on the machines. Before I know it, I have more than doubled my treadmill time and distance and I have increased the rpm speed.

“I am seeing great results from my new method of working out. My body is getting trimmer faster, my stamina is improving quickly, and the knowledge I am getting from the book has been invaluable. As Michael states in the book, ‘Keep your eye on the target and not the barrel.’ This new exercise plan I’m using is a perfect example of this philosophy.

“Use your workout time not only to strengthen your body but to strengthen your mind as well. The results are phenomenal!”

Jo Ann C. Dearden

Egg Harbor Township, NJ

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Employee Review Do’s and Don’ts

Wednesday, January 28th, 2009

Finding superstar employees is tough… and when you do find them, you don’t want to lose them. Here’s one way to keep your superstars – and potential superstars – happy: Tell them how they are doing.

And I mean with much more than an occasional pat on the back and hearty “Good job!”

If you want your employees (and your company) to grow, you can help them excel by scheduling formal yearly performance reviews. You sit down with each employee, and take a comprehensive look at all the work they have done over the past year. You discuss how their skills have progressed, their biggest successes, where they need improvement, and their goals for the coming year.

  • Salespeople, for example, should know how much revenue they should bring in for the year – including weekly and monthly sales goals.
  • Supervisors should come out of the review with ways they could improve their interactions with employees. For instance, how they could have handled Johnny’s in-office temper tantrum or how they could have resolved the conflict between Anne and Gina.
  • Tech people should be acknowledged for pushing through that big system upgrade, and then be given specific details about how the process needs to be streamlined in the next year.

This is exactly what MaryEllen Tribby does at Early to Rise. And every employee leaves their meeting with a good idea of where he stands and where he is going in the year ahead.

It takes time to thoroughly go over each employee’s track record, and it can be tough to highlight failings. But it’s important to give your people regular feedback.

You put a lot of effort into finding great people to work for you. If you intend to keep them, they need to know what they are doing well and what specifically they need to improve. If they feel like they are working in a vacuum – that whether they do a good job or not doesn’t matter – they’re likely to find an employer who will communicate with them.

So don’t wait until the last minute, and don’t send your performance reviews by e-mail with “ratings” and minimal comments. Get detailed. Keep notes on your employees throughout the year. Do the reviews in person, and make them complete.

[Ed. Note: For more great strategies for maintaining good relationships with employees (and how to find the best ones in the first place), check out Michael Masterson's New York Times and Wall Street Journal bestseller Ready, Fire, Aim: Zero to $100 Million in No Time Flat.]

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What Are You Trying to Accomplish Today?

Wednesday, January 28th, 2009

Some days, you wake up to challenges…

The alarm clock didn’t go off. The modem isn’t working. The milk has spoiled.

And yet, with those challenges come opportunities…

You awake to sunshine streaming through a window. You enjoy reading a newspaper instead of quickly scanning news online. You drink your coffee black, and realize you like it better that way.

What if you could turn all your business challenges into opportunities, too?

It’s possible, because I do it every day.

Here’s the secret: Focus attention on the daily tasks that will lead to success.

Before you make your coffee… Before you butter your toast… Before you drop the kids off at school or complete any part of your morning routine, ask yourself this question about your business goals: “What am I trying to accomplish?” More specifically, “What am I trying to accomplish today?”

It’s a short question, but it packs a big punch.

Let’s say, for example, that (like many of my coaching clients) the idea of having a successful online business is enormously attractive to you. Not only does it sound cool to say “entrepreneur,” it gives you the potential to make lots of money without spending much upfront. Yet, the same low-cost barriers to entry for an online business can mean a low probability of profit if you can’t address the question: “What am I really trying to accomplish with this business?”

Whatever your goals, whatever your talents, you have to give this question your full attention every day. Anything less will lead you in the wrong direction – closer to frustration and further from your goals.

So, ask yourself again: “What am I trying to accomplish?” And continue to ask this question every day, several times a day, to maintain your focus.

Many wannabe online entrepreneurs struggle with this question. It’s not because they lack confidence. It’s not because they are trying to be evasive. It’s simply because – no matter how long they have been thinking about building an online business – they just haven’t given the question sufficient, serious thought.

What are you trying to accomplish with your online business?

If you choose to give your attention to something that will become your livelihood, you should certainly know what you hope to accomplish with it, right?

Think about companies like Starbucks and Apple. Their corporate and critical successes are due to passion, customer service, and paying attention to the right things.

You have to find those same magic seeds for your online business.

Without a well-researched and well-executed plan for growth, you stand little chance of succeeding as an online entrepreneur in a world of competitors.

Remember, the Internet is not located on a street corner. It’s located on the World Wide Web. Your competitors may be anywhere on the globe. Are you ready to compete with them and win?

Do you know what you want to accomplish long-term? Just as important, do you know what you have to accomplish on a daily basis to reach that goal? Do you know what you have to accomplish today?

If you’re struggling for answers, here are some techniques you can use to focus your attention on the right things – the things that will translate into success for your online business.

Prioritize.

Learn how to organize your tasks in a way that aligns with your goals. For instance, Michael Masterson uses daily task lists to help him plan out his time.

Determine really clear short-term goals.

Long-term goals are great, but short-term goals give you a “scorecard” to make sure you are completing the important things that will keep you moving forward.

Professor Richard Wiseman – leader of a yearlong study on goal setting – found that people have a better chance of reaching a major goal if they break it down into smaller short-term objectives. So instead of a big, broad goal like “I’ll write a novel this year,” you might plan to write five pages of the novel every week.

Upgrade your ability to deal with information.

Take a speed-reading course. Discover new methods of research and study. Become informationally efficient. Check out my article “Getting Smarter” for more ways to amp up your brainpower.

What’s your objective for your business?

  • Do you want to become the best Internet business coach?
  • Are you hoping to sell self-help books online?
  • Have you discovered a way to feed the masses and end world hunger?

Once you know what you want to accomplish, you can focus your attention on setting the short-term goals that will get you there. And it all starts by asking yourself  “What am I trying to accomplish today?”

[Ed. Note: If you're going to be successful in 2009, you need to make Rich's suggestions a part of your day-to-day life. Of course, you may need a little extra help to get moving and keep yourself motivated. Get year-round success strategies, motivational resources, and goal-achieving tools right here.

Rich Schefren - one of the world's best small-business strategists - knows a thing or two about what it takes to be successful online. His businesses have done over $500 million every year - piling up more than $1 billion in sales every two years. Visit his blog to learn how to streamline your business while skyrocketing profits.] 

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What’s Missing From YOUR Business?

Wednesday, January 28th, 2009

The hotel in downtown Cleveland is clean and quiet. The staff is courteous and helpful. The rooms are spacious, and fitted with nice-looking furniture and flat-screen TVs.

But, in room 528 at least, something is missing…

The king-size bed has only one night table.

There are only four lamps in the living area – one standing in the middle of an empty wall – and no coffee table.

In the bathroom, only two towels (stacked in an open niche under the sink). And aside from one tiny hook two feet above the toilet, no towel racks or hangers.

To a person staying in that hotel room, it feels as though some designer had looked around and said, “Here’s what you need in a hotel room.” But that designer hadn’t actually tried to USE the room to see if anything was lacking.

If you think your Internet business is immune to this problem, think again. Websites are often built by tech people who don’t understand how an average user thinks.

So make sure you test everything – your site, your products, your store – to make sure it works as it’s meant to. Better yet, have a friend, your spouse, and your grandma test things out for you. Get them to report back on what works, what doesn’t, what’s missing, and what’s superfluous. You’ll end up with a better product/site/whatever – and your customers will have a much better experience.

Which leads to trust… which leads to loyalty… which leads to more sales.

[Ed. Note: Testing is one of the most important things you can do for your business. To find out what you should be testing, and how to do it... plus, discover dozens of marketing techniques, website-building tactics, and more... sign up for ETR's Internet Money Club right here.]

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Your 7-Word Success Mantra

Wednesday, January 28th, 2009

Issue #2577

  • WEALTHY: Who’s designing your business? (Suzanne Richardson)
  • HEALTHY: What’s causing your memory to falter? (Kelley Herring)
  • WISE: Yogi Berra on identifying your goals

ALSO IN THIS ISSUE:

  • How 7 words can put you on track to success (Rich Schefren)
  • Do your employees know where they stand? (Jason Holland)
  • It’s Good to Know… why we still have fax machines
  • Add “contravene” to your vocabulary

(more…)

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What the National Enquirer Can Teach You About Selling Information on the Internet

Tuesday, January 27th, 2009

American Writers and Artists Inc. (AWAI) co-founder Don Mahoney recently e-mailed me an article about the National Enquirer. In that article, Editor-in-Chief David Perel revealed the secret of the tabloid’s outrageous success:

“The big news organizations tell people what they think they should be interested in, whereas we try to give them stories that they are interested in.”

I think Perel has hit upon a key principle that applies to all writing, not just newspaper publishing. And it is especially relevant to information marketing. Namely, that your sales will be many times greater when you offer your customers information they want to read and learn… instead of information you think they should have.

The late Gary Halbert went even further, advising marketers to sell exclusively to what he called a “starving crowd.”

A starving crowd not only wants what you are selling – it has an insatiable appetite for it. Therefore, even if there are a lot of players in that market, they can all do well, because the market’s demand is a bottomless pit.

In particular, there are three “starving crowd” markets that have an especially consistent and unending demand for information.

Starving Crowd Market #1: Hobbyists

Hobbyists read about antique collecting or quilting not because they have to, but because they want to.

Those who are heavily “into” their hobby, whether that hobby is calligraphy or macrame, can’t get enough of it. In these niches, a lot of competition is a good sign, not a negative sign… for two reasons.

First, it proves the niche is viable. If others are making money by selling information to this market, you can too.

Second, you can make joint venture deals with those other marketers to sell your products to their lists, and vice versa.

Starving Crowd Market #2: Business Opportunity Seekers

There is an insatiable appetite for information on how to make money in your spare time, start a home-based business, change careers, or earn a living without a job.

I believe business opportunity seekers can be divided into two groups.

The first group is doers. Doers are serious about changing their lives, and they actually pursue the course of action you recommend.

The second group is dreamers. Dreamers enjoy learning about small business, yet take no action beyond buying and reading how-to information products.

You can’t usually distinguish between these segments of your market, but you really don’t have to – because both consume an unending stream of info products.

Starving Crowd Market #3: Moneymaking and Investing

People have a nearly universal desire to make more money and increase their wealth. If you sell information that helps people get greater returns from their investments with less risk… or accumulate a seven-figure net worth… or become financially independent… you will never run out of eager buyers.

Of course, there are other starving-crowd niches for information marketers, including: self-help… relationships… sex… health… beauty… fashion… fitness… and weight loss. But the three above – hobbies, business opportunities, and moneymaking – are by far the largest and most active.

One of the biggest mistakes beginning information marketers make is choosing, as their primary niche, a market that is not a starving crowd.

Reason: Without a starving crowd of buyers, you will always be fighting an uphill battle to peddle your info products. And you will be forever frustrated that your prospects aren’t buying your valuable information when you know it’s stuff they absolutely should have.

But people don’t readily do what they should do – or what you think is good for them. They are much more easily convinced to buy what they already want… rather than what you think they need.

And when you select as your primary niche in information marketing a starving crowd… like hobbyists, business opportunity seekers, or wealth seekers… you can sell your prospects the stuff they want – over and over again.

[Ed. Note: The first step to starting a moneymaking information-publishing business is to find a hungry market. What's the next step? Find out as a member of ETR's Internet Money Club. Our experts will give you a step-by-step guide to setting up your own info-publishing business - including finding a market, starting an e-newsletter, creating a website, and writing copy to drive traffic to it. See if there are any spots left for the "Class" of 2009 right here.

To learn more marketing secrets from freelance copywriter and marketing expert Bob Bly, sign up for his free e-zine, the Direct Response Letter. Do so today and get $116 in FREE bonuses.]

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Speed Up a Sick Kid’s Recovery With an All-Natural “Knock-Out”

Tuesday, January 27th, 2009

During the winter months, your kids are at greater risk for catching a cold or the flu from their classmates. You can help keep their immune systems strong with vitamin C and cod liver oil. Unfortunately, this isn’t 100 percent effective. Kids can still get sick.

To get over an illness as quickly as possible, they need plenty of sleep. But a hacking cough or stuffy nose can prevent them from getting enough shuteye. To solve this problem, you might consider valerian root. (That’s what I give my kids.) This plant provides a mouthful of sedative compounds that help kids sleep soundly and without interruption.

[Ed. Note: Shane Ellison is a two-time recipient of the prestigious Howard Hughes Medical Institute Research Grant for his research in biochemistry and physiology and is a best-selling author. He holds a master's degree in organic chemistry and has firsthand experience in drug design. Get the benefit of his knowledge and insight with his no-BS practical guide to living young naturally without dangerous, prescription drugs.

For more natural ways to avoid illness, stay healthy, and live longer, sign up for ETR's free natural health newsletter.]

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