Comments on: What Makes an Entrepreneur?

By: Diana oliver

Diana oliver — Mon, 01 Dec 2008 06:31:06 +0000

I have no problem with all of the people selling CD’s out there on how to make money,but I think the day of making 500$ a day is over.Maybe in the early years of the Internet but not now,so I just wish they would tell the truth about what your going to make and yes you do have do some work.Most of them make their money off telling you how to make it on selling you the CD’s or E-Book’s.I have looked at all of them and I started a website to help new people like me!Just to get setup and then they are off and doing what ever they want. Check It out. http://olydale.ws

By: Loretta Theriot

Loretta Theriot — Sat, 29 Nov 2008 16:54:32 +0000

I was co-authoring a book with an associate. It was a true crime novel set in the area where i lived in South Louisiana. Mary was from Mobile Alabama. Often times when I’d finished a chapter and sent it to her she would change something; an expression, description etc. Her changes didn’t usually enhance the manuscript and so one night I decided to write her and tell her the constant changes were aggravating me. I wasn’t nice about it. I hit send and was so sorry. But there was a glitch in the service apparently and the next morning my letter was still in the outbox. I was so relieved. From then on, I paused and rewrote before sending. Loretta Theriot

By: Cindi

Cindi — Sat, 29 Nov 2008 15:12:48 +0000

Yeah, I’ve done this more than once and while I learned a valuable lesson I also lost a potential ally and resource in the process. I was so indignant at what I saw someone doing with the material from a seminar I went to that I began a series of angry emails to them. To their credit they didn’t “bite” and the next day I realized I was jealous. “Why didn’t I think of that” was really what I was thinking. They are making thousands doing something I completely missed and that was the source of my overblown indignation. What a weenie I am.

By: Roddy, Australia

Roddy, Australia — Sat, 29 Nov 2008 00:04:27 +0000

To all at ETR,

I whole heartedly agree with everything mentioned in this article. Over the years, I have sent the odd cross email or two. The end result is never one that I wanted.

In time, I have been able to tweak my responses of dissatisfaction, and I’ve done so using the methods mentioned. As Dr. Phil says “If you don’t want anyone else to read it. don’t write it”. This is certainly a good rule to live by when it comes to email ‘blurting’.

I have read many times in ETR about the shortcomings of email communication. That is, when there is no opportunity to speak with the person, or deal with them directly, such misunderstandings can happen all to easily. Unfortunately, this can leave both the responder and recipent needlessly confused and agitated.

Peter Thomson, the U.K’s leading strategist on business and personal growth, reminds us to “criticize the action, not the person”. Wise words to remember the next time an anger evoking email reaches our inbox.

Roddy, Australia

By: Shirley Koritnik

Shirley Koritnik — Fri, 28 Nov 2008 22:27:56 +0000

Gentlepeople:

You reminded me of a “makes-me-blush” email I sent last January. A new customer had taken a demo air purifier, agreeing to return it in a week. But she did not return it, and did not respond to six weeks of phone calls and emails. I finally emailed her that I’d be out to her house to pick it up that day, and she unleashed on me, though email, all kinds of insults and name-calling. I was simply asking for my property back, so I answered her cordially and kindly and sent her email.

I was interrupted and when I came back to my computer, I started typing into the open email form, thinking I was writing to a colleague…where I mentioned the situation in passing and remarked that I was being extra kind about it because the customer’s “head wasn’t screwed on straight.” Oops. I was actually replying to the customer’s email and not my friend’s email–and had already hit the send button when I noticed my error.

When the customer read THAT our small situation turned into an all-out war from her side. I back-pedaled and did my best to smooth and heal the situation for weeks. Apologies were not accepted. I got the air purifier back but I lost the customer.