Archives | October, 2000

THE EARLY TO RISE GOLDEN RULE OF CUSTOMER SERVICE

By Michael Masterson | Sat, Oct 14, 2000

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A commercial on the radio this morning caught my interest. It was for a men’s clothing store. All the usual claims were made, but one was phrased in a way I hadn’t heard before: “We treat all of our customers as if they were the only one.”

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